Question about Dyson AM04 Hot Cool Heater/Table Fan - Silver

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I have a dyson AM05 heater - it keeps turning itself off and showing error code E7

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Hi Jon, it's Jack at Dyson.

If your AM05 Hot + Cool heater is displaying the E7 error code, the best course of action is to contact us directly for further assistance. To diagnose the cause of the issue we would need to understand more about how the heater is being used - we should also be able to suggest a suitable resolution.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you - we can also confirm if your machine is covered under our 2-year parts and labor warranty.

Posted on Dec 09, 2014

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Posted on Dec 09, 2014

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Hi William, it's Jack at Dyson.

If your Dyson AM05 Hot + Cool heater displays an E5 error code, you should be able to reset this without difficulty. Just turn off the machine using either the remote or the control on the base, then unplug it for at least 30 seconds. Once you've done this, plug it back in and re-test. The issue should be resolved.

I you continue to see the E5 error code after trying this please get in touch directly so we can provide further assistance. If we're not able to resolve the issue over the phone with some simple troubleshooting checks, we should be able to help under your 2-year Dyson warranty.

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Hi. I have a Dyson AM05 fan heater purchased July 2014. Whilst the cold air works brilliantly the hot air doesn't work at all. It shows an error message E8. Any advice?


I suspect that the microprocessor detected an overheat fault and is keeping it in E8 mode to prevent fire. The code needs to be cleared somehow. If it has some buttons on the front then try holding one whilst plugging it in. This may reset it. The reset will be something along those lines. Don't open it because if you can't fix it that way you need to take it back to the shop.

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My Dyson Bladeless Fan/Heater is displaying E7 after a few minutes of running and then shuts down? It is brand new (a couple of months old) and been run about 3 times.


Hi Michelle, it's Jack at Dyson.

If your AM05 Hot + Cool heater is displaying the E7 error code, the best course of action is to contact us directly for further assistance. To diagnose the cause of the issue we would need to understand more about how the heater is being used - we should also be able to suggest a suitable resolution.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

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What does error code e7 on a Dyson am 05 mean?


Hi there, it's Jack at Dyson.

If your Dyson Hot + Cool heater is displaying an E7 error code, we will need to take some further details via our Helpline to resolve this for you.

When you have your machine to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) so we can provide assistance.

We'll look forward to speaking with you.

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Dyson am05 error code


Hi there, it's Jack at Dyson.

If your AM05 is displaying an error code, we would need to take some further details about which error code you're seeing in order to confirm how to resolve it.

When you have your machine to hand, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We can take you through some simple troubleshooting checks, and if a repair or replacement is needed, we can confirm if this is covered under our 2-year warranty.

We'll look forward to speaking with you.

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