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Richmond water heater, water is not hot , pilot is on

Checked to pilot, its on

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  • Master
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If pilot is on, gas is OK.
verify control is set to a high enough temp.
verify temp sensor it OK. U need an ohmmeter for that.
if all that is good, it is either plugged up line from control or bad control.

Posted on Dec 09, 2014

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  • Master
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Sometimes when master burner is clogged with shards it will turn itself off. Try to clean master with a high-pressure air.

Posted on Dec 09, 2014

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Posted on Jan 02, 2017

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1 Answer

Why won't control knob on water heater turn to off or pilot position so that I can relight


It usually needs to be pushed straight down, or into the valve body, if it is on the side.

Mar 26, 2017 | Water Water Heaters

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Why am I having trouble igniting my Richmond 6G30-32F1 gas hot water heater?


if you ran it totally out of gas there is air in the lines that needs to work it's way out .if the pilot light but goes out when you try to put on auto keep trying for a few more minutes . the pilot has to turn on the main burner by being kept hot

Jun 26, 2015 | Water Water Heaters

1 Answer

Hot water tank doesn't stay on


Suspect the thermocouple that senses that the pilot is lit. This device prevents the gas burner from coming on when if the pilot goes out, but if it's defective could cause the burner to shut down even when there is a pilot flame. Also check the position of the thermocouple in relation to the pilot flame. The tip of the thermocouple should be right in the middle pilot flame.

Oct 11, 2013 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

Richmond 3360 gas water heater pilot won't stay on


Open following links for pilot and troubleshooting resources:
Problem could be bad thermocouple, thermocouple not sitting in pilot flame, pilot orifice needs to be cleaned, water heater needs more air, dirty air intake, hot attic environment, backdraft blowing out pilot, or bad gas control valve.
If you get flame, then ECO is not tripped.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/How-to-test-water-heater-thermocouple.html
http://waterheatertimer.org/pdf/How-to-replace-thermocouple.pdf

Sep 25, 2011 | Rheem 50 Gallon FVR NATGAS Water Heater...

1 Answer

I have a 5v40 hot water heater. I lite the pilot and burner work fine as long as i have the door open to get air. close the door and the pilot lite and burner goes out. starved for air. there looks like...


Probably don't have good news for do-it-yourself repair.
Richmond is Rheem.
Rheem gas water heater manuals say to call service technician if the combustion chamber FV sensor has tripped, or if water heater has flooded.
FV trip requires part replacement, and flooded heater has to be replaced.

I read one thread that might help:
http://www.diychatroom.com/f7/rheem-hot-water-heater-pilot-burner-not-staying-lit-65755/

I posted same question on pro water heater forums, and the plumbers will not man up and tell how to replace the part. They cite legal issue because gas water heater is dangerous, period.
They have a point, but I am still looking for a good DIY answer.

If repairs are more than $330, then buy a new heater at local box store and install yourself same day.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

May 17, 2011 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

3 Answers

Pilot light on water heater goes out frequently and thermocouple has been replaced 3-4 times. Richmond 30 gal, gas, model 5V30T. Thank you


Check the following:

See if your heater has a pilot gas adjustment valve. It should be on the gas control valve somewhere. Not all heaters have these. It will be a screw on the valve that can be turned.

Make sure the thermocouple sensing bulb is squarely in the pilot flame and also check that the fitting where the other end of the thermocouple connects to the main gas valve is tight.

Check the pilot gas orifice (where the pilot gas comes out) for carbon build up - you may need to remove the pilot gas line and thermocouple assembly to get to this. This problem is pretty common.

Check the gas pressure to the heater. Run the hot water in the dwelling until the hot water heater starts. Check the flame on the main burner and see what color it is - it should be blue with possibly some yellow-tipped flames. If not, there could be a problem with the gas pressure at the heater or venting. If the heater has a gas pressure regulator, it may be out of adjustment or defective.

Finally, and this isn't very common, the pilot light can be extinguished if there is a draft problem, usually associated with an issue with the flue pipe venting system for the heater or another nearby gas consuming appliance.

Dec 31, 2009 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

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