Question about Maytag Washing Machines

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My Maytag Neptune fav6800aww does not go past the wash cycle, the timer stops at 55 on a normal wash.

I tried turning the pulley CW/CCW and it turns easily. Do you recommend removing the pulley to be repaired?

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Posted on Dec 10, 2014

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 18 Answers

SOURCE: Maytag Washer Getting stuckon wash cycle

the possibility of it being the timer is most likely..as the rest of the cycles remain ok.. if you require a timer,you can get one here at this link..(click the link here) http://www.easyapplianceparts.com/AdvancedModelSearch.aspx?ModelNum=HAV4657EWW&mfgModelNum=&fkMfgID=1

please be aware that you will need the machine serial number in order for them to issue you with the correct part/s you will require.. parts are cross referenced with the serial number.

these diagrams will also enlarge in order for you to maintain your machine by yourself at little but the cost of the parts required... but please DO NOT ATTEMPT ANY REPAIR YOURSELF if you think you may not have the technical know how to follow these technical drawings..hope this helps

Posted on Dec 27, 2008

dh1200s
  • 335 Answers

SOURCE: how to get front panel off neptune fav6800aww washing machine

Just a quick search in this forum fot "Front Panel" returned this post which says it better then I could.

http://www.fixya.com/support/t538238-remove_front_panel

Posted on Jan 18, 2009

  • 1 Answer

SOURCE: Maytag Neptune MAH4000AWW will not drain all the water out.

If you are saying that after the washer has finished you are left with wet cloths and water left standing in the tub ,then your pump is broken or as was my case I opened the back and removed the pump only to find a small piece of wicker that had come off my laundry basket . It was keeping the pump from turning .I removed it put everything back in place and saved over $380.00 . I hope this helps good luck .

Posted on Apr 08, 2009

dh1200s
  • 335 Answers

SOURCE: Maytag neptune washer model fav6800aww wont finish spin cycle

Hello c bellone,
If you rotate the clutch pulley by hand CW the tumblers should rotate in the wash basket. If you rotate the clutch pulley CCW the tumblers will rotate until the clutch spring comes under tension then the wash basket will begin to turn CCW and the tumblers will stop rotating because the transmission rotates with the wash basket. Do you have this action?
The clutch has been an issue for many are you taking dc or UC errors to the display? This clutch incorporates a Drawn Cup Roller clutch bearing (one way clutch bearing) designed to rotate freely CW and lock up CCW to rotate the spinner shaft in spin cycle rotating the wash basket/transmission CCW. You are halfway thru the clutch removal process, I would drop the clutch out and inspect the roller clutches, clean them up with WD-40 and some light bearing grease. If they are rusted up beyond clean up and or the clutch spring is broken as in this post you will have to replace the clutch. You will know what you are up against once the clutch is out and opened up for inspection.
Here is the process I use for clutch removal;
Access and remove the Clutch for maintenance
Disconnect 120VAC power cord.
The
Service Manual for reference. Sears Parts Direct for reference.
Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.
Remove the front panel see page 41.
Tools required;
3/8 inch socket and socket wrench to remove clutch pulley bolt. Page 47 of the SM
1/2 inch socket or wrench to loosen Drive Motor tension bolt.
5/16 nut driver or 5/16 ¼ socket on an extension to remove front panel see page 41 of the SM.
1. Lean the washer back and blocked in that position for a better reach angle. Rotate 3/8” clutch Pulley Bolt CW to remove clutch bolt.
2. Follow SM page 46 & 47 to remove clutch pulley.
3. Remove 4 screws holding plastic cover on clutch, inspect clutch spring to make sure it is not broken. Inspect roller bearings clean up with WD-40 and re-lube with bearing grease.
4. Replace white bearing plate into clutch pulley hub, insure key slot slips into clutch Spring pin in clutch hub.
5. Replace Clutch plastic cover with 4 screws.
6. Reseat clutch on spinner shaft and rock back and forth while lifting clutch with upward pressure to reseat clutch. When seated properly you will feel a 1/16-1/8" gap between the Pulley face and shaft end as mentioned and shown on page 47 of the SM. On reinstallation, tighten Clutch Pulley bolt CCW to 96” pounds 8’ foot pounds (Snug no torque wrench required).
7. Do a quick wash and make sure clutch runs true with no wobble or clicking sound. If the clutch has not been seated properly it will spin off. If this happens go to page 16 of the SM Board Output Test and turn on Drain Pump in Service Mode to pump out excess water.
8. Repeat steps 6&7 if the clutch has excessive noise or spins off.


My clutch open up for clean up.

a64abe8.jpg

Posted on Apr 20, 2009

dh1200s
  • 335 Answers

SOURCE: Maytag Neptune Tl FAV6800A stuck in wash cycle

Hello rockhead255 ,

I'm an owner like you and will try to help.

Error code 10 states Unbalance or cabinet hit detected during final spin, which prevented the spinner from exceeding 500 rpm


Did you notice if you took some large tub swings as the washer tried to spin up?

I suspect a Clutch malfunction. Pump the water out of the tub with the Board Output Test with the drain pump in service mode. With the wash tub empty open the lid and see if you can rotate the wash basket CCW with one finger. You mentioned “”Tub does not turn by hand””. Is that in the CCW direction?


You should be able to rotate the wash basket with your pinky finger with very little force. The wash basket will not rotate CW. What amount of rotational resistance do you detect in the CCW direction? With the error 10 reported I would drop the clutch out of the machine per my step by step procedure at this post. Try the One-Way roller clutch bearing clean up and re-lube as I discuss in that post and see if you can restore the machine to normal Spin operation. Once you drop the clutch out of the machine we will have a better feel for the issue.

You can try the TDS check in the SM but I feel it is a Clutch issue at this point of troubleshooting. Good troubleshooting using the machines diag code listing.

Post back if you havd need additional questions or help.

Rich

Posted on Sep 28, 2009

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Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My neptune tl fav6800aww starts, then I believe at th first spin cycle starts then stops. Then it starts a loop of this process and never continues on. No error codes are displayed. When I open the lid...


Open the washer lid and see if you can rotate the wash basket CCW this is the Spin direction.


The wash basket should not rotate CW. If the the wash basket will not rotate CCW then I feel the One-Way Roller Clutch bearing is seized. If you place the washer cycle in a Spin Only cycle I believe you may see the same fail process with no error code.


If you want to DIY the fix Google this Neptune TL Washer FAV6800AWW. That will take you to a FAV6800A Sticky.


In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

I feel you will find that the Clutch has failed due to a leaky Tub Seal. A replacement Clutch Pulley will more than likley get you back in service. Once you have the Service Manual you can pull the front cover off drop the Clutch Pulley out and inspect.

I won't offer any more help on this site it is just to difficult to work issues. You can see by past ratings I know the machine and have helped owners. If you are not the DIY type then callin in a Service Repair will cost $65 to $90 range and more than likely they will not have a clue. Go thru the FAV6800A forum here and search the post. i.e. this is typical repair service result for support........ http://www.fixya.com/support/t8683813-6_year_old_maytag_neptune_tl_washer_just

Not hammering service people, most just don't have the hands on knowledge to diagnose machine issues. Once you know the fail point anyone that has very basic mechanical skill sets can repiar the machine. Go to the forum that has the Sticky and open up an issue in the Maytag washer part of that forum and I will help. I scan the forum a few times a day. If you are not into a DIY fix just disregard this post.







Apr 13, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Lr code went into service mode but wont respond to commands model #fav6800aww


Tom,

The LR error code can be a tough one to troubleshoot but I'll see what if any help I can be.

The LR code stands for Locked Rotor.
If you Power Cycle the 120VAC to the machine will the error code clear?
What cycle was the machine in when you took the error code wash, spin?
If you remove the front panel and with the 120VAC power cord removed from the service outlet can you rotate the Clutch Pulley CCW (Spin direction) or CW (wash/agitate) direction.
Sounds like you have the FAV6800A/FAV9800A Service Manual.
Let’s see if the drive system is free and not locked up…………Rich

Jul 30, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag fav6800aww washer (transmission) problems


James,

“”All looked well but when the motor switched directions it locked up and started squeeling real loud and the belt was going around clutch but clutch didnt move.“”
Was this during the water fill cycle the machine? The Control Board will signal the Motor Controller to spin Motor/wash basket 50RPM in the CCW direction during water fill of the Cycle selected. This is the Spin direction of the wash basket during all spin cycles. If you can observe with the front cover off. Don’t raise the washer top from the base to far or you will spray water around the machine.

You can empty the wash tub with excess water by going into Service Mode and turning on the Drain Pump;
I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.


What are the 1st two digits of your Serial Number that is your series number found here;

72314a8.jpg
Did your old clutch pulley use the Upper One-Way Roller Clutches bearing ring?

With the belt off the can you rotate the Clutch Pulley by hand CW direction the Wash/Agitate direction tumblers will turn. Then rotate the Clutch Pulley in the CCW direction the Spin Cycle direction. After the Clutch Pulley is rotated a few turns the Large Wrap spring in the Clutch Pulley will come under tension and the Wash Basket will rotate CCW. Someone will have to verify that for you while you are on your knees.

I'm wondering if you have the Clutch Pulley seated properly. Sorry you wasted money on the Front Struts. Did you follow my Clutch Fix post for the Clutch maintenance/replacement?

Let’s start there and try to determine if the Clutch Pulley will turn both directions by hand. If it won’t I would reseat the Clutch Pulley and try again.

See my Clutch Fix post for reseating the Clutch Pulley and the SM on page 47. Note the 1/16-1/8" gap between the Pulley face and shaft end.

The coins are normal for us folks that don’t check pockets….:)

It’s difficult to rotate by hand the pinion gears of the tranny that drive the tumblers. I have not seen any transmission lock up to date but that is possible.

Let me know if I can help. I know you have the SM the parts view is handyif you don have Sears Parts Direct

Also how much rust on the old Clutch Pulley? You may have a slight tub seal leak and I can help you with that.

Rich

Jul 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune FAV6800AWQ Serial Number


Fireman,

Excellent info wish all post would start off like this. The first two digits of the s/n are your series number a Series 16 machine I’m an owner no expert and will try to help.

I assume you have the Service Manual but just in case.

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.


“”I can grab the drive belt and effortlessly move it back and forth-pulley spins and motor spins--Should it move like this?””

There should be slight resistance.

With the front cover off and be careful of the rotating drive belt can you start a Spin Only cycle?

Do you see the Motor rotate the Clutch Pulley assembly CCW? If so the wash basket should spin CCW just raise the washer top and verify the CCW/Spin rotation.

If that works again with the front cover off start a Quick Wash cycle min Soil/Spin settings and observe as the washer. As it fills the wash basket will be rotating CCW don’t raise the washer top to high or you will spray water around.

After the water fill the washer will start to Wash/Agitate. The Motor will rotate the Clutch Pulley CW and the Tumblers will rotate. Do you see this action.

You can go into Service Mode with this procedure and dump the wash water if the cycle fails with this procedure.

I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.

Thank you again for the Model number and Serial number…. other readers this is how you post an issue.

Waiting for your feedback………Rich

Apr 12, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Spin cycle locks up


it is the clutch and be repalced fairly easily

Oct 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My fav6800aww will spin cw while in wash/tumble mode and go unbalance. i removed clutch and everything checks out including the one direction bearing inside the clutch. is there another one i dont know...


Some FAV6800AW series ues an upper and clutch mounted one-way roller clutch bearing. Your machine may be like mine (series 16) and use only the clutch mounted one-way roller clutch bearing. I have pic's in a link in this post for a clutch that has a upper bearing as well as the standard clutch mounted bearing.
Can you rotate the wash basket CW by hand? It should not. The wash basket should only rotate CCW by hand and with very little resistance.
Take a look at this post and see if the trouble shooting steps will help. Your problem seems to be the same as this forum member issue. I believe you have some binding with the one-way roller clutch bearing in the clutch pulley or binding in the agitator shaft causing this issue. Could you rotate the spinner shaft coupler CW in the clutch pulley? See this post for my crude exploded clutch parts view for the spinner shaft coupler.
Rich

Jul 12, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Tub rotates CW during agitation, out of balance, hits side of metal cabinet, but no error code



Hello srcoray,

Did you replace the clutch, just trying to get a feel for your hands on experience with the machine? If you did the work did your machine use the upper roller clutch bearing along with the clutch pulley mounted roller clutch bearing?

The FAV6800AW uses a reversing motor and motor controller that powers the motor and clutch pulley to rotate CW in Wash/Agitate cycle and CCW in Spin Cycle.

In Wash/Agitate cycle the roller clutch bearing should rotate freely CW allowing the agitator shaft to drive the transmission in wash cycle driving the tumblers to rotate only not the wash basket. In spin cycle the roller clutch bearing will lock up (one-way roller clutch bearing) driving the spinner shaft to rotate the wash basket and transmission CCW. Unless my thinking is wrong it sounds like the one way roller clutch bearing is frozen or dragging and not rotating freely in wash cycle rotating the wash basket CW. I’m an owner like you and will try to help.

Just a few other questions;

If you have a load of wet clothes in the wash basket and you select Spin Only cycle will the spin cycle complete with out dc/UC errors?

With the lid raised can you rotate the wash basket CW? It should not; it should only rotate CCW and do that with very little resistance.

Rich

May 22, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag neptune washer model fav6800aww wont finish spin cycle


Hello c bellone,
If you rotate the clutch pulley by hand CW the tumblers should rotate in the wash basket. If you rotate the clutch pulley CCW the tumblers will rotate until the clutch spring comes under tension then the wash basket will begin to turn CCW and the tumblers will stop rotating because the transmission rotates with the wash basket. Do you have this action?
The clutch has been an issue for many are you taking dc or UC errors to the display? This clutch incorporates a Drawn Cup Roller clutch bearing (one way clutch bearing) designed to rotate freely CW and lock up CCW to rotate the spinner shaft in spin cycle rotating the wash basket/transmission CCW. You are halfway thru the clutch removal process, I would drop the clutch out and inspect the roller clutches, clean them up with WD-40 and some light bearing grease. If they are rusted up beyond clean up and or the clutch spring is broken as in this post you will have to replace the clutch. You will know what you are up against once the clutch is out and opened up for inspection.
Here is the process I use for clutch removal;
Access and remove the Clutch for maintenance
Disconnect 120VAC power cord.
The
Service Manual for reference. Sears Parts Direct for reference.
Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.
Remove the front panel see page 41.
Tools required;
3/8 inch socket and socket wrench to remove clutch pulley bolt. Page 47 of the SM
1/2 inch socket or wrench to loosen Drive Motor tension bolt.
5/16 nut driver or 5/16 ¼ socket on an extension to remove front panel see page 41 of the SM.
1. Lean the washer back and blocked in that position for a better reach angle. Rotate 3/8” clutch Pulley Bolt CW to remove clutch bolt.
2. Follow SM page 46 & 47 to remove clutch pulley.
3. Remove 4 screws holding plastic cover on clutch, inspect clutch spring to make sure it is not broken. Inspect roller bearings clean up with WD-40 and re-lube with bearing grease.
4. Replace white bearing plate into clutch pulley hub, insure key slot slips into clutch Spring pin in clutch hub.
5. Replace Clutch plastic cover with 4 screws.
6. Reseat clutch on spinner shaft and rock back and forth while lifting clutch with upward pressure to reseat clutch. When seated properly you will feel a 1/16-1/8" gap between the Pulley face and shaft end as mentioned and shown on page 47 of the SM. On reinstallation, tighten Clutch Pulley bolt CCW to 96” pounds 8’ foot pounds (Snug no torque wrench required).
7. Do a quick wash and make sure clutch runs true with no wobble or clicking sound. If the clutch has not been seated properly it will spin off. If this happens go to page 16 of the SM Board Output Test and turn on Drain Pump in Service Mode to pump out excess water.
8. Repeat steps 6&7 if the clutch has excessive noise or spins off.


My clutch open up for clean up.

a64abe8.jpg

Apr 20, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune FAV6800AWW top loader washer


Double posting, are you still having the issue, did reseating the clutch clear the issue?

Mar 11, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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