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Have been using this for about 6 weeks, live in very hard water area so cleaned after 4 weeks as per instructions. Since then have had problems, either it doesn't stop pouring water so have to press

Have been using this for about 6 weeks, live in very hard water area so cleaned after 4 weeks as per instructions. Since then have had problems, either it doesn't stop pouring water so have to press button, then it will not work again until following day (I use this at night) or will start dispensing water stops after half a cup continues boiling and then few seconds later more hot water comes and overfills the cup.

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Posted on Jan 02, 2017

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SOURCE: Why does the water giving out less than a full cup?

WHAT IS A FULL CUP FOR THE MACHINE? Just because "your" cup isn't getting filled up doesn't mean the machine is broke. You may be using too large of a cup.

Posted on Jun 13, 2014

Testimonial: "No, David knows nothing about the full cup!! There's a measurement small cup or medium cup or full cup. The small cup just less than half, half cup and full cup. I pressed full cup, but comes out only small amount like small cup. Got nothing to do with mug being too big.!!!!"

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1 Answer

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}
I suggest that you use Calgon Dishwasher ( Sodium Carbonate formula Na2CO3.) tablets in the dishwasher every week this is a brand-named water softner that is essential to be used in areas of hard water which causes calcification and catastrophic failure. Use both the salt and the Calgon to suit your hardness.

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