Question about Saeco Vienna De Luxe Espresso Machine

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Hi, My Saeco Vienna isn't working so great. When I start it up, it makes no brew-group movements and the red light goes on, as well as the water light. Both are displaying solid lights. it won't go in

Tried to go into test mode: failed tried to get water to come out of steam wand: failed tried to make coffee: failed boiler is on, steam does come out after awhile

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If every component is in it's correct position and the brew group makes no or very little movement upon start up, it means the 33v DC converter on the CPU is probably bad and the board will need to be replaced. Or, one of the microswitches in the gearbox could also be broken or malfunctioning. Either way, with the symptoms you've described, I believe you will need to have the machine serviced by a Saeco Certified technician. The repair should cost between $175 - $225 unless there are multiple issues.

Posted on Dec 12, 2014

  • Daniel P
    Daniel P Dec 16, 2014

    I've checked the microswitches and they all seem fine. Unfortunately I'm currently too far away from a Saeco technician but I would like to do everything I can, in the mean time. Is there a way I can test this DC converter and if so, where would it be on the board? Any assistance would be appreciated. P.S would a faulty DC converter stop the machine from going into test mode? Thanks

  • Chris Randolph
    Chris Randolph Dec 16, 2014

    If you have checked all micro switches and door and tray switches and still not able to make brew group rotate, then you have a problem with the CPU. The boards cost between $99 - $125 or so and you can order them online, but you'll have to do some research to get the exact board for your machine. It is a plug and play operation and it should fix your issue if you cannot get the machine to a service tech. I service 7 states for Saeco, so you may have to ship it to a certified repair center.


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Posted on Jan 02, 2017

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SOURCE: Machine will turn on but that is it


The light 20 is power control light, 26 light if any problems are indicated on the machine and should only light if there are any trouble with the machine. 22 should light when the temperature is right.

Try to open the steam knob and make a cup of water.

Posted on Jul 11, 2008

  • 1618 Answers

SOURCE: Water problem with Saeco Incanto Rondo sClass

Check the nozzle at the end of the steam wand it might be blocked.

Posted on Apr 28, 2009

  • 1618 Answers

SOURCE: Seaco Easy wont work/Warning light blinking always

Try descaling the machine. If there is no water getting to the brew unit then it might be blocked, if you checked the brew unit then the blockage might be at the boiler or one of the lines.

Posted on Jun 04, 2009

  • 1 Answer

SOURCE: Saeco Odea Giro - alarm light continually slow flashing

I had the same problem. I filled everything up and closed it then took the hopper top and placed a small magnet that fit the circumference of the hopper sensor (I took one off of a refrigerator magnet and it fit down into the sensor) and it immediately went green. Hope it works for you.

Posted on Jun 30, 2009

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SOURCE: I have a Saeco Italia.

Hi hyatt995,

You have already tried the first step in solving this problem with the red light which is running a water through the wand. The next thing to do is ventilate. Purge the air out of the system by turning on the knob, the pump should run. Keep it running until the red light stops.

If that didn't resolve the issue then check if you're getting water flow when the machine is in prime mode. If not, then, there is a possible blockage. When the flow sensor determined no water flow it triggers the red light to come on.Check if there's blockage in the line from the heater to the steam wand. Which is easily reached from the back panel (removed)

Turn off power and unplug; release pressure by turning knob (wand) to full. Remove back panel and look at the silver heater (with two hoses attached) Remove the closest host (it goes directly to the steam wand) To remove, carefully remove cotter pin and use a needle nose plier to pull up on the hose (careful not to lose the two red washers) They will need to be put back on the hose when you are done.

Inspect the inside of this hose; most likely this is your blockage. Use a sewing needle or toothpick to dig out the deposits. Reassemble (push the hose down into the heater and hold there while inserting the cotter pin) If you don't get it latched in; the hose can dislodge and spray inside the machine. Turn steam wand to off. Power on and put machine into prime mode. With any luck you should get water flow from the nozzle now and the light will turn off.

Hope it helps.

Thank you for using FixYa.

Posted on May 18, 2011

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