Question about Vantec Computers & Internet
NexStar 3 external drive will not load. I tried on 3 computers.
Let's start with the basics:
1) Is the drive getting power; is the supply correct and the connection firm? Does the drive spin-up at all?
2) Is the data cable known to be good?
3) Is the port on the computer known to be good, mechanically and electrically?
4)Does the OS support this device, or does it require additional drivers?
If it worked before, 9 times out of 10 a bad connection somewhere is at fault. Even if software or data corruption is involved, the cause is almost always an intermittent connection.
Posted on Dec 09, 2014
Testimonial: "After trying it on 2 other machines I took the hard drive out of its case and hardwired it into the computer. It came up and I could read the files. I formatted the drive and its working fine. Thanks for all the help!!!!"
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Posted on Jan 02, 2017
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