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My Nexstar 3 drive will not load. Any Suggestions?

NexStar 3 external drive will not load. I tried on 3 computers.

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Let's start with the basics:
1) Is the drive getting power; is the supply correct and the connection firm? Does the drive spin-up at all?

2) Is the data cable known to be good?

3) Is the port on the computer known to be good, mechanically and electrically?

4)Does the OS support this device, or does it require additional drivers?

If it worked before, 9 times out of 10 a bad connection somewhere is at fault. Even if software or data corruption is involved, the cause is almost always an intermittent connection.

Posted on Dec 09, 2014

Testimonial: "After trying it on 2 other machines I took the hard drive out of its case and hardwired it into the computer. It came up and I could read the files. I formatted the drive and its working fine. Thanks for all the help!!!!"

  • Joe McGuigan Dec 11, 2014

    The drive spins up. It appears to be loading. The green bar moves across the top but hangs at the end and does not finish loading. I've tried it on 3 diff. computers and it does the same thing. It had worked up until last month.

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https://www.amazon.com/Drive-Adapter-Converter-Optical-External/dp/B002OV1VJW

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Hello

Have a look at the link below, it should be of help.

Click HERE to navigate.

Please feel free to let me know of you have any further questions.

Kind regards
Lock123

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Its normal, and is the signal showing the drive powering/spinning up and down. The drive spins at 7200 rpms, when you power it up or down, its switches onto the speed that best suits  what it's intended to do.

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If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.

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