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I have a Brothers Laser Fax Super G3 and I need someone to come and hook it up for me. Whenever the phone rings, the fax goes off and I have it indicated for phone/fax mode. Can you send a service p

Disconnecting phone to another line

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Hello
Make sure your fax line just connect to one device (just fax device)
sometimes other device cause this problem.(and you must know most (old ) telephone lines can handle up to 3 devices (if you connect more than 3 devices, you may have some noise on the line or disconnected other devices issue or even your line fuse may damaged due to low amperage.
what you can do?:
1- disconnect another device and check
2-use another line
3-use ADSL Splitter to decrease your noise on the line
4-check your telephone cable for probably damaged
5-go to certified repair center for checking
regards
Ali Karbasian

Posted on Dec 10, 2014

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