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I have no power to my washing machine - fuse? Motherboard? Power point is fine.

My pump was faulty (error code 37) so I called a technician to install a new pump. Next day, the pump was leaking and the machine was cutting out - called him again and he reinstalled it (I think). Two days later, my machine has no power at all.

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The fuse in the plug has gone open circuit
check the circuit breaker in the fuse box of your home
sometimes there is a fuse on the plate on the wall

i think the pump is leaking somewhere around the hozes
blown a fuse or something similar
and you need to get back on to the engineer you payed
and get him to do the job right!!!!

Posted on Dec 08, 2014

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Code 37 -


To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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Hi Steve.Error code 37 means PUMP BLOCK ERROR.This means your pump is jammed or faulty or your control module is faulty.Please look under the machine for me to the front right.If you have the old style of pump you will see a fan.If there is no fan then you have the new type of pump.Please reply on which pump you have and I will guide you in rectifying this fault.Looking forward to your reply.

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Attachment: FP_Washer_Smart_Drive_Diagnostics_Error_Code_37.pdf

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My machine is actually an IW811. But what happened was I checked motor see if it was spinning & confirm it was. But realised instead of pumping water out, it was going back into bowl, went straight to diverter valve, found control solenoid was burnt, was very hot to touch, even though hasn't been operating, only with main power point on. Suspect motor control board faulty as well. Replaced both parts & was fine after that. New contrl board has been upgraded & came with listings of all codes, explaining every code in detail. Specs to test switch, motor & solenoid resistances. But thanks to you guys for pointing me in the right direction, with what code 37 means in the begining.

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Would be good if you checked your pump. Refer to your manual. The pump could be clogged with lint or other waste and is stuck. I can be done yourself. Rate if helped pl.......................

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