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I have a skytech 1400 remote to a gas fire log fireplace. The light in the hand held will not burn even after replacing a new battery what di I do next?

Change the battery

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The replacement battery could be defective or installed incorrectly.

Posted on Dec 08, 2014


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My AVANTI remote will not turn on my gas fireplace even after replacing the batteries

Problems with the Avanti remote led me here:

Jan 22, 2013 | Heating & Cooling

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Skytech 3301 thermo

Check to make sure your thermostat is set at a temperature that will turn the fireplace "on".
Double-check what your "swing" temp settings are set at, as this may effect how quickly the unit shuts off because it thinks it's too close to the target temperature.

If needed:Skytech's Tech Support number is 1-888-672-8929They are available Monday to Friday, 8am to 5pm EST.

If your remote needs to be replaced, the 3301 is available here:
Skytech 3301 Fireplace Remote
If you are looking to replace it, I would also highly recommend looking at Skytech's new 3301P2 remote. It adds a programmable thermostat, and a much nicer back-lit LCD screen. This unit is available here:
Skytech 3301P2 Fireplace Remote

Dec 15, 2012 | Skytech 3301 Thermostatic Gas Fireplace &...

1 Answer

Skytech receiver batteries keep going dead


The heat from the fireplace can have an adverse effect on the life of the batteries. Sometimes simply re-positioning the receiver to a cooler location under the firebox and/or adding a heat-shield can improve battery performance with the Skytech remote receivers.
As a test, you could even place the receiver outside the fireplace for a period of time to gauge the effect of heat on the unit.

According to the owner's manual for the Skytech 3301 Thermostat Remote:

"For REMOTE RECEIVERS that operate on BATTERY POWER, these heat conditions can cause batteries to discharge when temperatures exceed 115 degrees F. Studies show that alkaline batteries, when exposed to a constant temperature of 120 degrees F, can lose up to 50% of their operating power. When the battery cools down, it will partially recharge itself, but constant heating and cooling will reduce the battery's normal life expectancy."

Hope this helps!

Dec 01, 2012 | Skytech 3301 Thermostatic Gas Fireplace &...

1 Answer

Skytech 1410 fireplace remote (8 yrs. old) has stopped working. Replaced batteries in the transmitter. The red light lights up when

It may need to be re-synchronized:

Make sure the receiver's slide switch is in the REMOTE position.
Press and release the LEARN button on the receiver.
When you hear the "Beep", press and hold the ON or OFF button for about 2 seconds on the transmitter.
You will then hear a series of beeps that indicate that your new transmitter has been accepted by the receiver.
If you press the LEARN button on the receiver and you hear no beeps, the receiver is unable to retain any more transmitter codes
(make sure the transmitter battery is properly installed and fully charged).
To delete all of the transmitter codes on your receiver, press and hold the LEARN button for 10 seconds. Then you will hear a
series of beeps, indicating that the receiver's memory has been cleared.

It could also be dead after 8 years. A new unit can be purchased here: Skytech Remotes. I would even suggest on of the new styles with a built in timer or thermostat.

Nov 08, 2012 | Skytech 1001-A Fireplace Remote Control...

2 Answers

The remote no longers turns on the fireplace.

  • Is your valve turned "on" and not in the "pilot" mode?
  • If your valve is in the "on" position, try turning the Skytech receiver's switch to "on" instead of remote.
  • If the fireplace ignites when the receiver is "on" then the remote needs to be re-synchronized.
  • If the fireplace valve is "on", the remote's receiver is in the "on" position, and the fireplace will not light, then you most likely have a bad thermopile in your fireplace and need service.
  • Skytech 1001-A product page and manual can be found here.

Dec 09, 2011 | Skytech 1001-A Fireplace Remote Control...

1 Answer

Smart stat 2 fireplace remote chirps similar to a smoke alarm. batteries have been replaced twice. Chirps at the receiver which is a plug in style no batteries. The beep can be stopped for a few hours by...

The chirping has nothing to do with your fireplace or electrical. The Smart Stat II remote is for use on a millivolt system only. The receiver sends out a signal every 15 minutes. If it can't find the hand held remote, it will chirp. The hand held must be within a 15 foot range. There were some issues with the remotes back in 2009, I believe. They were faulty and would chirp for no reason. They were covered under warranty for one year. In my opinion, these remotes are not as good as they should be. A TV remote lasts for years without missing a beat and has a better response rate. I've seen these replaced up to three times a year. At $229 a pop, hmmmmmm. You be the judge. Sorry for the side track. Move the hand held closer to the fireplace. The decorative front that is on the fireplace can also interfere with the signal as the receiver is under the fireplace and the metal front can stop the signal. Either pull the receiver out from underneath and set on the hearth or just pull it closer to the front to keep hidden. Another issue with low voltage systems is dirty connections. If your wall switch or remote just suddenly stops working, try unplugging all connections and reconnect. Being low voltage, any bit of corrosion will prevent it from completing the circuit. Gas fireplaces are not difficult to work on or maintain. Just use common sense. There is a 110v outlet underneath to power the fan and any kind of electronic ignition there may be. So be sure to lock out the breaker if needed and shut off the gas supply. Most electronic ignition systems have a battery backup that will start the fireplace and radiate heat. Batteries should only be installed when the power is lost or they will corrode and be useless. The respective brand website usually have owners manuals and replacement parts breakouts for your review or download. Hope this helps. Crank up that fireplace and stay warm!

Sep 01, 2011 | Skytech Smart Stat Fireplace Remote for...

1 Answer

My remote control (SKY-3001) doesn't seem to communicate with the propane stove.

Sounds like either the batteries are weak or it's lost it's security code. Also, be sure the slide switch on the front of the receiver (the Black Box) is in the Remote position. If after changing ALL the batteries (4-AA in the receiver and 2-AAA in the hand held remote) and they're all positioned properly and it still doesn't work, check the LCD screen to see if the child lock or lock out has been activated. If so, deactivate by pressing the Mode button and the Up button at the same time and hold for 2 seconds. The Lockout icon should disappear.

And finally, if all else fails you'll need to reset the security code. There are 1,048,576 unique security codes, but you'll need only one.

When matching security codes, be sure the slide switch is placed in the REMOTE position; the code will not "LEARN" if the slide switch is in the ON or OFF position. Program the remote receiver to learn a new security code by using a very small scree driver to push in the LEARN button (on the top of the fron of the receiver to the left over the ON position) while at the same time pressing the MODE button on the hand held transmitter. A change in the beeping pattern, at the receiver, indicates the transmitters code has been programmed into the receiver.

The microprocessor that controls the security code matching procedures controlled by a timing function. If you are unsuccessful inmatching the securiy code on the first attempt, wait 1-2 minutes before trying again - this delay allows the microprocessor to reset its timer circuitry and try up to two or three more times

If all of the above solutions fails to solve your problem contact SkyTech Technical Service at 888-672-8929, Monday - Friday.

In the meantime, if you want or need to use your gas log stove for supplemental heating, move the slide switch to the ON position and the burner(s) will light. That's assuming that the gas control valve on the gas log stove is turned to the PILOT position. To turn it off, move the slide switch to the OFF Position and the burners will go out and the pilot will remain burning.

Good luck. Please let me know how it worked out for you.

Feb 06, 2011 | Skytech 3301 Thermostatic Gas Fireplace &...

1 Answer

Receiver was beeping all the time. I changed batteries in receiver, and now remote does not control fireplace. Remote appears to be working fine. If I move switch to on instead of remote on receiver, it...

If you changed the batteries in the receiver (the black box in the fireplace). You should also change the 2-batteries in the hand-held remote. This may sound stupid, but it's not ... be sure all the batteries in the receiver (black box) are all facing the proper direction. Believe me, it's easy to get one turned the wrong direction. Also, make sure that the slide switch is in fact in the remote position. It can be finicky at times. Also, check to make sure that the two wires are still connected firmly at the gas fireplace Control Valve and in the receiver.

  • Now, if all of that doesn't solve your problem, the receiver may have lost it's code..
When matching security codes, be sure slide button on the receiver is in the REMOTE position; the code will NOT "LEARN" if the slide switch
is in the ON or OFF position. Program the remote receiver to LEARN a new security code by pushing in the LEARN button on the top of the
remote receiver and then pressing the MODE button on the transmitter. A change in the beeping pattern, at the receiver, indicates the
transmitter's code has been programmed into the receiver.

There's a lot to check out and do, but that's how you trouble shoot these remotes.

Feb 03, 2011 | Skytech 3301 Thermostatic Gas Fireplace &...

1 Answer

I can not use my remote control... i have tried to reset it by pressing the learn button... but not sure what im doing...

If you followed the Owner's Manual Instructions and it didn't beep twice, it may be that you didn't have the slide switch on the transceiver box is in the remote position. Also, the pilot has to be burning for the remote to work. As the heat of the pilot flame against the thermopile generates millivolts of electricity to open or close the gas control valve when the remote control tells it to .Also, be sure that you've turned the Control Valve Knob from the Pilot position to the ON position. In addition, if the thermopile on your gas log set is not generating a minimum of 450 millivolts it won't work. You may want to check the owners manual of your gas log burner to see what it says about the thermopile voltage for that particular burner. And finally, make sure the 12 volt battery in the hand-held is not weak or dead.

Jan 15, 2011 | Skytech 1001-BE Black Two Button Fireplace...

2 Answers

My remote won't control the fireplace. Do you have to program it

Normally, it comes programed. Before trying to reprogram it ...First, be sure you have the leads from the black receiver box connected to the proper terminals on the control valve of your gas fireplace. Secondly, be sure ALL the batteries are installed properly (i.e. facing the right direction). Do you get a beep when you press the Mode button on the hand held remote? If you do, the problem is some where else.

If you gas fireplace has a rocker switch in the control compartment that was used to turn the burner on and off ... Is it a 2 position switch or a 3 position switch? If it's a 2 position switch, be sure it's in the ON position. If it's a 3 position switch, it should be in the middle position. Is the gas control valve knob turned from Pilot to the ON position? Is your Pilot Light burning? It has to be for the remote control to work.

To test the whether or not the remote is connected properly, push the slide switch on the front of the black receiver box to the ON position. If you pilot is burning and the control knob for the burner is in the ON position, the burner should then light. If it doesn't then I suspect the wiring from the black receiver box to the control valve is not connected to the proper terminals. Or a rocker switch is in the wrong position. If all this fails contact SkyTech Technical Service @ 888-672-8929.

Jan 10, 2011 | Skytech 3301 Thermostatic Gas Fireplace &...

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