Question about Dyson Air Multiplier 10" AM01 Bladeless Fan - Satin Iron/Blue

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My Dyson Bladeless Fan/Heater is displaying E7 after a few minutes of running and then shuts down? It is brand new (a couple of months old) and been run about 3 times.

Turning back on after a while. It runs for a few minutes then it defaults back to the code and shuts down.

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Hi Michelle, it's Jack at Dyson.

If your AM05 Hot + Cool heater is displaying the E7 error code, the best course of action is to contact us directly for further assistance. To diagnose the cause of the issue we would need to understand more about how the heater is being used - we should also be able to suggest a suitable resolution.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Posted on Dec 09, 2014

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If your Dyson Hot + Cool heater is displaying an E7 error code, we will need to take some further details via our Helpline to resolve this for you.

When you have your machine to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) so we can provide assistance.

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Hi there, it's Jack at Dyson.

A blinking on/off switch LED light can indicate an interruption to the power supply. However we'd appreciate the chance to check your machine is working correctly - it sounds as if it should be well within our 2-year warranty period.

Please get in touch directly so our experts can help. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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If your AM04 displays an E7 error code after shutting off unexpectedly, we'd need you to contact our experts directly so we can take some additional details about the issue.

If you can contact us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU), we'd be happy to provide further assistance.

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Hi Deb, it's Jack at Dyson.

If your AM04 fan heater runs for a few moments then shuts off, this is likely to be because the target temperature you've selected (shown on the LED display on the base of the machine) is lower than the ambient room temperature. The intelligent thermostat is engineered to ensure the machine will only run as needed to maintain the target temperature you've chosen.

Using the remote, or the controls on the base, to raise the target temperature by a few degrees should resolve the issue. I've included our Getting started guide below which shows how to adjust the temperature.

If you would like some further help from our experts after you've given this a try, please call 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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