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Try the last 4 of your phone number(Number currently active on the device). If it does not work, try 0000, 1111. If you still have no luck, your Service provider should be able to fix it. Take it to one of their stores or better yet, give them a call from another unit.
There must be a loose connection somewhere or your LCD panel is faulty. My personal suggestion is to take it to an authorised service center and get it checked. Faulty servicing or repairing can damage the LCD because ot is very sensitive.
This problem is commonly found with some service provider like aircel, airtel, here if the phone is switched off then you will hear this kind of message. So you contact the service provider to sort out this problem
All service providers have a message route number. This number is kind of like a mail room. It sorts out where the mail goes. The number could be incorrect. Either look for it in your old phone and make sure they are the same. Or call your service provider and they should be able to change it right on the spot.
Hope this helps.