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How do I fix the pre-installed Kobo app, it stops when I try to open a book?

I have tried updating the app, cleaned the data and cache and tried signing out and back in but nothing works.I can't uninstall it because it was pre-installed so there is no option to uninstall and then reinstall the app. Please help

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  • Jo Sellars
    Jo Sellars Dec 08, 2014

    Hipstreet Flare 3 8Gb tablet is what I asked the question about

  • Jo Sellars
    Jo Sellars Dec 24, 2014

    I think so, I download a book using the Kobo app that was preinstalled. As soon as I try to open a book I get a message saying Unfortunately Kobo has stopped. I have a Hipstreet Flare 3 tablet it does not give me an option to uninstall or even disable the app. So I will accept any help on how to fix this app.

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Is that e-book in a format that Kobo can open/read ?

Posted on Dec 24, 2014

Testimonial: "I think so, I download a book using the Kobo app that was preinstalled. As soon as I try to open a book I get a message saying Unfortunately Kobo has stopped. I have a Hipstreet Flare 3 tablet it does not give me an option to uninstall or even disable the app. So I will accept any help on how to fix this app."

  • Jo Sellars
    Jo Sellars Dec 24, 2014

    sorry didn't mean to post that there

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