Question about Neff Ovens

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NEFF B4562 Oven LED display just stopped working during use yesterday. Oven still works but have to guess what programme I am using. any ideas on fixing it without the Neff 100pounds call out fee and that's before parts

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  • Neff Master
  • 14,161 Answers

Preparing the units - Fig. 1
? The safe operation of this appliance can only be guaranteed if
it has been installed to a professional standard in accordance
with these installation instructions. The installer is liable for
damage incurred as a result of incorrect installation.
? Fitted units must be heat-resistant up to 90 °C, and
neighbouring unit fronts up to 70 °C.
? Cut-out work on the units and worktop should be performed
before fitting the appliances. Remove any shavings or the
function of the electrical components may be impaired.
? Caution during installation. Parts that are accessible during
installation may have sharp edges. Wear protective gloves to
prevent cuts
? The power socket for the appliance must either be located in
the hatched area B or else away from the installation space.
? A gap of 5 mm is required between the appliance and
surrounding unit fronts.
? Secure freestanding units to the wall using a standard bracket
Appliance under the worktop - Fig. 1
There must be a ventilation cut-out made in the intermediate
floor of the surround unit.
Secure the worktop to the fitted units.
If a fitted oven is to be built in under a hob, pay attention to the
hob installation instructions.
Appliance in a tall unit - Fig. 2
The appliance may also be installed in a tall unit.
There must be a gap between the intermediate floors and the
mounting wall of approx. 20 mm in order to provide ventilation
to the oven.
Only fit the appliance at a height where removing baking trays
does not present a problem.
Corner installation ­ Fig. 3
To ensure that the appliance door can be opened in the case of
corner installation, take account of dimension D. Dimension E is
dependent on the thickness of the unit front under the handle.
Connecting the appliance to the power supply
Only allow a licenced professional to connect the appliance.
National regulations apply as well as those of the local electricity
The appliance must be disconnected from the power supply for
all installation work.
The appliance corresponds to protection class I and may only
be operated with a protective earth connection.
Power cord: Type H05 VV­F or higher rated. The yellow/green
wire for the PE connection must be 10 mm longer than the other
wires on the appliance side.
During installation, an all-pole isolating switch with a contact gap
of at least 3 mm must be present, or the appliance must be
connected via a three-pin earthed plug. This must be accessible
after installation.
Contact protection must be ensured by the installation.
Identify the phase and neutral conductors in the socket.
Incorrect connection may cause damage to the appliance.
Only connect as per the connection diagram. See the rating
plate for the voltage.
Position the appliance in front of the units in readiness for
connection. The connecting cable must be sufficiently long.
Securing the appliance ­ Fig. 4
? Fully insert the appliance and centre it.
? Screw the appliance into place.
? The gap between the worktop and the appliance must not be
closed by additional battens.
Disconnect the appliance from the power supply. Undo the
securing screws. Raise the appliance slightly and pull it out

the only contact info that I found is the info below:

Posted on Dec 08, 2014

Testimonial: "Not an installation issue - has been installed for more than 4 years"

  • David Payne
    David Payne Dec 09, 2014

    that is why I put the contact link near the bottom as well. tech support for the unit.



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