Question about Dyson DC33 Multi-Floor Upright Bagless Vacuum Cleaner
Removed 3 screws and tried to replace belt
Hi it's Jim from Crucial Vacuum,
Is the belt on properly? I know you had mentioned trying to replace the belt, but if it's not on properly or is loose then this would affect the rotation of the brush roll. A general rule would be that you're going to want to replace your belt about every 6 months. Make sure there's tension on the belt.
Are there any noticeable debris or blockages on the roller itself? Remove these, usually with a razor or pair of scissors, and manually rotate the brush roll to uncover any other further clogs.
You can purchase your replacement parts for your Dyson DC33 direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Crucial Vacuum Customer Care
Posted on Dec 08, 2014
Hi Barbara, it's Jack at Dyson.
DC33's brush bar will only rotate when the vacuum cleaner is turned on and reclined into the normal vacuuming position, and the brush control is set to 'Carpets':
If the vacuum cleaner is standing upright, or set to 'hard floors', the brush bar will not rotate.
If you're confident the brush control is set correctly, but the brush bar won't rotate when the machine is turned on and reclined, please contact our experts directly so we can talk you through some further troubleshooting checks. If a repair is needed, we can also confirm if this is covered under your Dyson warranty.
You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Posted on Dec 08, 2014
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Posted on Jan 02, 2017
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