Question about SATO M84Pro Label Printer

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The computer and printer are communicating, but will not print.

We have recovered the ip address and have it hooked up properly. When asking it to print the print screen comes up we push print and it acts as if it wants to print but does not.

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# DESCRIPTION
1 Reboot the computer. If there's a print job stuck in the local print queue, this usually clears the problem. Log on again and try to print a test page from Microsoft Word. 2 If you're still having a problem printing, open a Web browser and try to access one or two different Web pages. If you can't access them, you probably have an Internet connection problem rather than a printer problem. 3 Try printing to the same networked printer from another computer. If you succeed in printing from another PC, the problem is local to the first machine and you should skip to step 10. 4 Make sure the printer is plugged in and check that the lights are on. 5 Check the paper trays and make sure there's paper. 6 Check for paper jams. If you find one, turn off the printer and slowly, carefully pull out the paper. 7 Many printers have any online/offline button. Make sure the display indicates that the printer is online. 8 Many printers have a resume button that you have to press after a problem or interruption. 9 If you're still having trouble, turn the printer off and on again. 10 If the problem is only happening on one computer, try printing from another program. 11 If you have authorization, go to Start -> Settings -> Printers. Make sure that the network printer you're trying to print to is listed and set as the default. If you don't know the name of the network printer, you can often find a label on the printer itself. If you're still not sure, write down the name of the default printer so you can tell tech support. 12 Double-click on the icon corresponding to the printer you're trying to print to. Delete any stalled print jobs. Also, make sure the printer itself isn't paused. 13 If you're still experiencing a problem, call tech support.
good luck....

Posted on Dec 08, 2014

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Epson nx400: prints test page; doesn't print other things


If it prints a test page from the printer and not from the computer, then the issue is with the communications from computer to printer. If it is a net work printer, go to the c prompt and to a ip address ping and see if there is any communications.

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How to make it a network printer


Hello Sir,

1. First, connect the printer to your network by connecting one end of a Cat 5 cable (which should have come with your printer) to your router
:

And the other end into the network port of your printer. Turn your printer on and wait for it to become ready.
2. Next you’ll need to get the IP address of your printer. The IP address is what will tell your computer
where to find your printer on the network. All network printers allow you to print a configuration sheet which will list basic information about the printer along with the current network configuration.

For most printers, this involves pressing the Menu button on the printer, going to the Information option and choosing Print Configuration. You will be looking for the TCP/IP section:

ipprinter.jpg

The IP Address is what you’ll need for the next steps.
3. The last step is to add the printer to your computer. Click on Start, then Printers and Faxes.

If you don’t see this in your Start Menu, you can go to Start, Control Panel and then click on Printers and Faxes there. Click Add Printer from the task pane on the left.

The Add Printer wizard will begin, so click Next to get started. On the next screen you’ll be asked whether your printer is a local printer or a network printer. These options are confusing because a network printer is actually referring either a printer connected to another computer or a printer on a print server
. Our printer is a stand-alone printer and so you must select Local printer attached to this computer and make sure that you uncheck the box for automatically detecting the printer.


Click Next and you’ll be asked to select the printer port. Since our printer is a network printer with a IP address, we need to select the Create a new port option and choose Standard TCP/IP Port.

Click Next and you’ll get another wizard to add a TCP/IP printer port. On the main wizard screen click Next. In the first text box, Printer Name or IP Address, enter the IP address from the printer configuration sheet you printer earlier.

Click Next and depending on the printer you have, you may get one more dialog before the end of the wizard. If the network card
for the printer cannot be identified, the wizard will ask you to choose the card type. You can leave the default of “Generic Network Card” and click Next.


Click Next and click Finish. You will then continue on with the Add Printer wizard and you’ll need to either choose the printer from the list of manufacturers or click Have Disk and insert your printer driver cd in the computer.

lick Next and enter a name for your printer and click the Yes radio button if you would like the printer to be your default printer.

Click Next and you’ll be asked whether you want to share the printer or not. Click No because anyone else who wants to connect will be able to do so following the same steps.

Click Next and click Yes to print a test page and make sure that the computer and printer can communicate!

Click Next and then click Finish! The new printer will appear in your Printers and Faxes screen and you’re ready to print!
[tags]network printing, install network printer, install network printer in Windows, network a printer[tags]

Jul 07, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Printer is offline


Hello ,

Most people connect this printer wireless and have issues, so I'll assume you are connected wireless.

First, we will have to make sure the printer is properly connected to the network

  1. Go to your printer.
  2. Press “menu” and scroll down to network, then WLAN
  3. Go to TCP/IP
  4. Go to IP address. Make sure there is an IP address here (not 000.000.000.000). Change the last 3 digits to “050”
  5. Change the boot method to “static”

If your IP address is not a valid one (all zeroes) or is an APIPA address (starting with 169.254.#.#) you will need to run the wireless setup wizard again as the machine is not properly connected wireless

If you had a valid IP address before changing anything, it means that the printer offline is caused by the computer not being able to locate the printer.
This is usually caused by the printers IP address changing.

Changing the boot method to static will make sure the IP address on the printer does not change.
Now we will have to make sure the computer knows where to find the printer.

On your computer, go to your start menuè control panelè printer
Here you should see your brother printer. Right click on the printer and select “properties” (If you are running windows Vista, make sure select “run as administrator” and then properties)
Go to the “ports” tab


Select “add Port…” and then double click on “standard tcp/ip port”.
This will bring you to the add port wizard, click next.

In the field for “Printer name or IP address” enter in the new IP address of your printer and then press next and finally “finished”.
Make sure to apply the changes.

You should now be able to print.

Thank you,

Mar 29, 2010 | Brother MFC 6490CW InkJet Printer

2 Answers

I have an HP Photosmart Premium Printer Cd055a and it is connected to my wireless network. However, everytime I send something to the printer it says that the printer is offline. The wireless radio on the...


Check the IP addresses of your computer and Wireless Printer. It should be in same range. For Example if your PC is configured with static IP 192.168.1.1 then your printer IP address should be 192.168.1.x (First 3 octact must be same).

If IP addresses are in same range then try to PING Printer IP from Computer command promt in this way
ping 192.168.1.x (where x is Printer IP address) if reply is comming. then Goto start menu , Printer and faxes and double click priter and remove check mark "Printer is Offilne" Printer Menu.

Mar 11, 2010 | Office Equipment & Supplies

1 Answer

When Verizon installed a new a new service I lost computer-printer communication. Do you have updated software to re install the print server again? Thank you for your help


you need to reinstall you print server

following is steps to reinstall print server
1. connect printer to print server with USB cable
2.print server to computer with CAT5 cable
3.put the CD (which you got along with print server) in computer
4.follow instruction step by step
5.It will asked you for IP address, you need to assign IP which is withen the range of your verizon modem(for example 192.168.0.50
after that it going to work

regards
prakash

Feb 12, 2010 | NetGear WGPS606 (WGPS606NAR) Print Server

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Printer does not print, computer does not recognize that printer is on same wireless network


I'll need some more information for this one. What type (model and manufacturer) is the printer?

What operating system is on the computer?

What type of IP assignment are you using on the router and the printer? (DHCP v. static)

Generally, this problem occurs when the printer is programmed to use DHCP for IP address assignment. The problem with this is, it has a new address every time the thing restarts.

The computer on the other hand, always looks for the same IP address for the printer when it is time to print.

So, if you find out what your router is assigning for IP addresses (ex: 192.168.1.15) and subnet mask (same ex: 255.255.255.0) then you could ASSIGN a static IP address in the printer (say, 192.168.1.26 with a mask of same as above).

With that done, you can program your computer to see that particular address on the network. You won't have to change the IP address in the computer, because that doesn't matter; the printer is not looking for the computer, the computer is looking for the printer.

When you set up your printer, and you are going through the wizard, one screen will ask you if you are installing a local or network printer. Local (even though it's a network) should be chosen. The next screen should allow you to assign or search for IP addresses on the network.

Once you find that, you should be fine.

good luck
tony

May 24, 2009 | Office Equipment & Supplies

1 Answer

IoGEAR printserver GPSU21 with VISTA


Yes, the GPSU21 is tested to work with Vista 32 and 64-bit Operating System. The things you need to do is listed below:

1. There's no need for you to install the CD that came with it, if the MFP Utility is already installed in another computer.

2. Get the IP Address of the GPSU21 from the computer that has the MFP Utility installed.

- Open the MFP Utility > locate TCP/IP at the lower portion of this window and click the plus (+) sign. > get the IP Address.

3. After getting the IP Address of it, go to your Windows Vista computer and ping the IP Address (just to make sure that Vista is seeing the Print Server).

- To ping, follow the steps below:
-
- Click the start menu and open the MS DOS Command Promt.
- On the black screen, type this "ping (type the IP Address of the print server): just like this
- C:WINDOWS\Desktop\Scott>ping 192.168.x.x and then hit enter.

4. Once you get ping statistics 4 packet sent; 0% loss. Then the Print Serve is communicating with Vista.

5. On you Windows Vista computer, make sure that the printer is working when directly connected to it. Because there could be a possibility that the printer driver is not properly installed that's why the server is not working.

6. On Vista, go to the Control Panel > Printers > Locate the printer icon (the one that is set as you default printer)

7. Right-click on the printer icon and then select properties > go to Ports tab.

8. Click on Add port button > select Standard TCP/IP > click on "New Port" (beside Cancel)

9. Hit next > type the IP Address of the print server. > Next

10. Click on Custom > Settings button

11. For Protocol: select LPR

12. For the Queue Name: type L1 > Click on OK > Finish.

13. Then under the printer properties, you will see the Standard TCP/IP is selected

14. Hit Apply so that the printer name would appear right next to that port > OK

15. Try printing a test page.

NOTE: After following the steps, you should be able to print using your Vista computer. I configured this print server with Vista several times and it does work with Vista.

Feb 19, 2009 | IOGear GPSU21 Print Server

2 Answers

Router sends my printer invalid ip address


Wow what a mess, this is hard to explain easily?

All network printers should be set to a Static IP address. (Fixed address). Somewhere in your Printers network settings you will find this, it should not be set to DHCP...

Your router is probably set to DHCP, which reassigns all address.

Your computer will send out a communication telling everyone on the network the PCs new address...

Your network printer will not do this.

In your PC in the Print Driver Properties you will see Ports which should have the IP address of your printer, which is a TCP/IP port.
Which will stay the same as when you installed the printer.

When your printer reboots and a new is address assigned if set to DHCP, the pc will still look for the old address, while the printer has a new address.

That is why the printer should have a static IP address assigned from within the machine
The gateway, subnet mask should reflect the same as your network. (The gateway does not have to be in there to work by the way, if you’re using it on the same router)

If you reinstalled the printer after your system rebooted, you probably have the printer installed more than once.

If you do not set the printer to a static IP address this probably will happen again when it is restarted or there is a loss of electricity.

Hooking a patch cable directly from your PC to Your printer will not work; it will work with a crossover cable and a few minor changes to the settings.

USB and Network use different protocols. TCP/IP uses a completely different addressing system.

I don’t think your problem was with your network, as much as it is with the Static address of the printer.

If it is printing for you now the easiest thing to do here to prevent future hassle...
print the network settings

go into your printers IP Networking settings and set the IP address and Subnet as what the printed page is ( I usually turn off DHCP, IPV4, IPV6, NetBIOS etc, and only have tcp/ip on, if your machine offers this?)

Good Luck

Sep 19, 2008 | Sharp (AR-NB2N) (ARNB2N) Print Server

2 Answers

Copier won't print - IP address was switched?


i need a service manual of minolta di251 digital cpier

Dec 11, 2007 | Konica Minolta DiALTA Di200 Copier

2 Answers

NetPrint 1000


Hello everyone,

I've spent the past several hours getting my NetPrint print servers to work on my network & print from Windows XP.

Guess what? I've got the solution.

I have both the NetPrint 50 model and the NetPrint 1000 model. I only got the NetPrint 50 to work. I think my NetPrint 1000 may be shot. Also realize that there were a number of company acquisitions (DPI / Digital Product Inc., Osicom, Sorrento), so there is little to no information left on the Internet regarding these print servers.

Here is what you need to know:

1.) Take the cover off the print server. On the left and right sides there is a little tab that holds the case together. Get a flat-head screwdriver and apply it to either the left or right side along the seam.
2.) Jumper pins. On the NetPrint 50 you want: Auto; 10BaseT. On the NetPrint 1000 you want: 10BaseT; Auto; Tx; Factory (Jumper 10). Remember, I couldn't get my NetPrint 1000 working.
3.) IP Address. The NetPrint print servers use BOOTP to obtain an IP address. Realize - this is an older version of DHCP, but NOT the same thing as DHCP. Some DHCP servers are backwards compatible and support BOOTP. Fat chance, though. My wireless router only has a DHCP server. So, obtaining an IP address automatically is likely far too difficult / impossible. What you will need to do is assign an IP address to the unit. We cannot use DHCP to do this, and we cannot remotely access the unit (web server / Port 80 is not listening on my units). To assign an IP address to your unit, open up a DOS / CMD prompt (Start->Run; type: "cmd" and hit OK). We will be using the ARP command, which stands for Address Resolution Protocol. This is the protocol that translates between IP addresses and MAC addresses.
a.) Select an IP address you want to assign to the unit
b.) Ok, now look at the bottom of your unit and find the MAC address; it begins with two zeros.

Now enter this command:

arp -s 192.168.0.16 00-40-AF-18-61-40

replace 192.168.0.16 with the IP address you want to assign to the unit. Replace 00-40-AF-18-61-40 with the MAC address found on the bottom of our unit.

What we just did was tell your computer that anytime we send data to that IP address, it will actually send it to that MAC address, which is your unit. Ok, good job.

Now type: arp -a
and you should see and verify your entry. If you made a mistake, type: arp -d 192.168.0.16 to remove your entry.

Now, your NetPrint print server has no idea it's just been assigned an address. And it won't know to respond to that IP address unless we make it listen on that IP address. This is easy to do. All you have to do is ping the unit. Don't worry if the unit does not reply to your pings. Simply pinging it will make it realize it needs to listen on that IP address. So, type this command:

ping 192.168.0.16

Done. It's now listening on the IP address you just assigned it.

4.) Setup Printer in Windows XP. Ok, go to Control Panel -> Printers and Faxes. Add a Printer, select a Local Printer (uncheck plug-and-play). When it asks you to select a Printer Port (it will default to LPT1)... select Create New Port -> Standard TCP/IP Port. Hit Next. Now it will ask you for the Printer IP Address and Port Name: Enter the IP address you just assigned to your unit; the Port Name can be anything you want... this is just a string that uniquely identifies this printer port on your computer and it has nothing to do with the printer or print server itself (I used "RyansNetPrint"). If it asks you for what type of Network card, just select Generic. Select the Printer driver for the printer you have hooked up to your NetPrint print server.

5.) Setup LPR & Queue Name. We need to reconfigure this for it to work. Ok, Now under Control Panel->Printers and Faxes - right-click on your newly created printer and hit Properties. Click on the Ports tab. Highlight your newly created printer port (ie, RyansNetPrint) and the Configure Port button. Windows defaults the Protocol to RAW. This won't work on your NetPrint print servers. You need to select LPR. Now, the one last thing you need to do is enter the proper Queue Name. The Queue Name format is: "PORTn" Where n is the Port Number (probably 1 or 2) on your NetPrint print server where you connected your printer cable. My NetPrint 50 only has one port, so my Queue Name is "PORT1". This is where I found the Queue Name information: "http://www.brooksnet.com/faq/210-04.html". Realize - I couldn't get my NetPrint 1000 to work properly. I think it uses different Queue Names. For instance, I tried "PORT10001", "10001", etc... to no avail. I gave up and used my NetPrint 50 since it worked easily with the instructions I just gave you.

Now hit OK, click on the General tab, and click Print Test Page. Walaa!

Hope this helps you. Took me a long time to figure all this out.

Ryan

PS. the arp -s command is only peformed on your local computer. When you ping your unit. When you reboot yoru computer, the arp -s record your created will disappear. So, they key here is - my wireless router remembers what IP address goes to what MAC address (because I pinged it). Now, if my wireless router is powered off - it forgets that information. So - if you reboot your wireless router / network router / switch / hub... you will need to reenter the arp -s command and ping your NetPrint print server again to assign the IP address again. Not perfect, but it works.

Oct 28, 2007 | Osicom NetPrint 1000 Print Server

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