Question about Dyson Animal Vacuum Cleaner, Bagless, 24 3 4 Cord, Gray 1741801 Clean

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I can't switch from flat floor mode to carpet mode. I get no suction to speak of. Also, I get this horrible squealing noise when I push the red button

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  • Dyson Master
  • 1,239 Answers

Your machine probably needs serviced and cleaned. What that means is taking it apart to clean hair, dust, and. debris from all the areas it builds up during normal use. If to much debris builds up it will start to cause to cause problems that can damage your vacuum. Start by trying to figure out where the horrible squealing noise is coming from as it probably means something is binding up, most likely in the brush bar area.

Posted on Feb 08, 2015

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Dyson DC14 all floors.

sept 30,08 bought dc14 all flloor. After 3 to 4 uses it started making lots of noise when on carpet setting. I examined the roller brush and it was cracked at one end. I returned it Oct 13 ,08 and got another dc 14 all floor. Now this one after 2 uses has the same problem only a larger crack in the brush and a small piece of the brush broke off. Very dissapointed.

Posted on Oct 20, 2008

  • 7 Answers

SOURCE: I have a Dyson Animal. Roller bar won't turn/belt intact

Actually, I'm the poster who said I have the same problem, but it turns out I have the DC07 animal, not the DC14, but perhaps the solution is the same for the DC14 and it doesn't cost anything! I called DYSON and they told me the clutch needed to be reset, so she had me recline the vacuum from its upright position, lay it on it's side, turn the carpet/bare floor dial slowly back and forth between the two settings about 6 times and it apparently reset the clutch and now the cleaner bar spins normally and there's no more loud grinding-type noises. She said if that didn't work, the next step would be to remove the bottom protective panel (secured with the three large plastic screws) and lift the entire cleaner bar (do not remove the belt) out about an inch or so and then reinsert it and reattach the bottom plate. I hope this helps your problem. Good luck.

Posted on Apr 18, 2009

  • 1 Answer

SOURCE: Dyson suddenly hard to push on carpet

I know this sounds silly, but it works. Turn it over and wipe all the black residue off the bottom of it (off the plastic on the bottom that rubs on the carpet as you push and pull it). I thought my husband was out of his mind when he told me that was the solution, but it really works.

Posted on Jul 10, 2009

b0sslady2001
  • 357 Answers

SOURCE: Dyson making loud noise

If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci

Posted on Aug 07, 2009

Dysonteam
  • 167 Answers

SOURCE: Dyson upright, no suction at bottom in carpet or

Hi its Darran at Dyson.

It sounds as though the machine is blocked. with the machine switched off, check the base of the machnie by removing the soleplate and clearing any obstructions. With the soleplate removed, you will be able to check the internal hose and clear any threads or hair trapped around the brush bar.

If you would like a step by step guide, visit the Support section on our website at www.dyson.com.

I hope that you find this information useful.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 22, 2010

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1 Answer

Our DC41 is impossible to push on carpet. Is there an adjustment to do? Almost like there is too much suction.


See if the following information can help.

CARPETS OR HARD FLOORS

• The brush bar will always default to 'ON' (spinning) each time you switch the

appliance 'ON' and recline it for cleaning.

• The brush bar will not rotate when the appliance is upright.

• To switch the brush bar 'OFF' (e.g. for delicate rugs and hard floors):

- switch the appliance 'ON'

- recline the appliance

- press the brush bar 'ON/OFF' button - the brush bar will stop spinning.

• The brush bar will automatically stop if it becomes obstructed. See 'Brush bar -

clearing obstructions'.

• Before vacuuming your flooring, rugs and carpets, check the manufacturer's

recommended cleaning instructions.

• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this

happens, we recommend vacuuming in 'hard floor' mode and consulting with

the flooring manufacturer.

• The brush bar on the appliance may damage some carpet types. If you are
unsure, turn 'OFF' the brush bar.

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I can't get my Dyson to switch from flat floor to carpet mode. I push the tiny red button on the brush part, but I get this horrible noise. I already followed the video and cleaned the brushes


The horrible noise may be something wrong in the brush bar assembly preventing the brush bar from spinning freely. Remove and inspect the brush bar and belt or belts if applicable to your model.

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Is it when you go from carpet to floor or floor to carpet? It will make a loud noise detecting a possible suction issue. I've also had loud noises and turned over the vacuum and where the brush is, traps hair, thread, rubber bands, etc. Just take a scissor and cut it all out. Don't cut the bristles. Roll the brush as you cut and pull all the stuff wrapped around the brush. Once it is free, try it again.

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There's no switch per sey, but there is a clutch activation knob, on the right side of the base, as you're standing behind the unit. There should be a Carpet or Hard floor setting, just two. Twist it to change from one to the other. However, all this is meant to do, as far as I know, is to turn on the brush roll or turn it off, by means of a clutch system. I don't think it has anything to do with the wand assembly.

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I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

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Noise


Hi Linda,
Sounds like clutch problems, try to move the lever for carpet/floor back and forth a few times maybe it will free up. If it still makes the grinding noise, the clutch assembly will have to be replaced. Let me know, i can even walk you through the repair if needed.

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It's most likely the Belt Slip Protection Dyson uses to prevent the user from having to replace belts. I recently bought a Dyson and love it other than it literally sits there and makes horrible noises 80% of the time. I completely disassembled the vacuum and found that the spring they used for this belt slip protection is WAY too weak. The weak spring seems to let the belt slip protection pop off way too frequently and unnecessarily. I stretched the spring back out and whammy no more horrible clanking. Of course it'll take you a couple of hours, some good tools and some serious ingenuity to get to where the parts are but problem solved. It'll still ratchet when picking up a sock or dog toy or something, but sitting there ratcheting on short dense carpet is unacceptable. Hope this helps!!!

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