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Becca Jean Posted on Dec 08, 2014
Answered by a Fixya Expert

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I have a brand new out the box Brix Phablet n can't get past the android screen to boot up. Someone plz help

1 Answer

Jim Evans

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  • Expert 186 Answers
  • Posted on Dec 08, 2014
Jim Evans
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Joined: Dec 13, 2008
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Take it back where you bought it and ask for help with it.

Testimonial: "Jim Evans has been great with me about my issue with a tablet i just bought! Much appreciated!!"

  • 1 more comment 
  • Becca Jean Dec 08, 2014

    @ Jim Evan, i bought it off Amazon n it was from a seller not Amazon themselves. N the seller won't do anything about it. N i bought two for both my granddaughters for xmas. So i contacted Amazon n all they r doing is preventing them from selling on Amazon anymore...idk what to do.

  • Jim Evans Dec 08, 2014

    Maybe you could contact the manufacturer and see if the could help you out .

  • Becca Jean Dec 08, 2014

    @Jim Evans..i tried googling them..I'm just having no luck. it's Brix Technologies. it's insane to me how hard this is to get any one to do anything bout this. there's a place here where i live has a place that fixes tablets but the guy there said that with the off brands, it's hard to get the firmware updated?!?! idk what that means. i REALLY appreciate ur Help with this thus far.

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How do i get it off the android screen so it will show the lock screen?

Sounds like its borked.
Have you pressed the reset button on the back - pinhole - press it with a pin its a long shot.

The real fix is to go into recovery mode using the power button volume up combo. Then select the restore tablet option.

If none of that works you will have to sideload or reinstall using an sdcard a replacement OS - Try cyanogenmod - your tablet will have to be rooted and have the cm bootloader installed however - tablets are not easy things to repair when the software goes belly up.
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