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I can't get my Dyson to switch from flat floor to carpet mode. I push the tiny red button on the brush part, but I get this horrible noise. I already followed the video and cleaned the brushes

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  • Dyson Master
  • 1,248 Answers

The horrible noise may be something wrong in the brush bar assembly preventing the brush bar from spinning freely. Remove and inspect the brush bar and belt or belts if applicable to your model.

Posted on Dec 14, 2014

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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chrispurs1
  • 372 Answers

SOURCE: Dyson DC07 Vaccum - brush will not turn

Hi.

Your Dyson has A clutch unit this engages the brush roller when you pull the handle back to vacuum.

Check the clutch control knob which is at the bottom left side of machine looking from the front.
It should rotate to drive position when handle is pulled back.

If it doesnt turn the knob by hand to drive & try the machine.

If you still have no brush rotation after doing all this then UNPLUG machine from mains supply.
Now lay machine on its side & remove the sole plate, This is the cover over the brush roller.
Turn the 3 plastic screws to unlock postition & lift sole plate off.

Now try to yurn brush roller using your hand. It should turn freely if it is difficult to turn look for any foriegn object obstructing the roller.

If no obstruction found then remove the brush roller from the machine & check the bearings in the ends of the brush roller one or both may be siezed up if they are then new brush roller will solve the problem.

If bearings are good then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.

It is difficult to fully explain the clutch removing procedure,
But there are service manuals available for these repairs at this site
http://dysonmanuals.llc.nu/

Posted on Jul 05, 2008

chrispurs1
  • 372 Answers

SOURCE: Brush on Dyson does not turn ....belt not broken

Hi.

Your machine has 2 belts one goes clutch to brush roller second is motor to clutch.

You need to remove the clutch unit from the machine & replace the motor to clutch belt.

Its A lot to try and explain try this site for help.
http://dysonmanuals.llc.nu/

Posted on Jan 11, 2009

b0sslady2001
  • 357 Answers

SOURCE: Dyson making loud noise

If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci

Posted on Aug 07, 2009

Vac Belts
  • 701 Answers

SOURCE: Older Dyson 07 Animal, loud ratcheting noise on carpet setting

That is an indication that the belts are worn, stretched or broken. You simply need to replace the belt. Here is a link to the belt(s) you need and a manual you can view:

Dyson DC07 Belts and Manual

Posted on Dec 05, 2009

  • 53 Answers

SOURCE: dyson dc 17 vacuum. brush not moving

The cog belt is probably not aligned with the motor gear. Watch this video and follow its instructions closely.

Posted on May 31, 2010

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Related Questions:

1 Answer

Our DC41 is impossible to push on carpet. Is there an adjustment to do? Almost like there is too much suction.


See if the following information can help.

CARPETS OR HARD FLOORS

• The brush bar will always default to 'ON' (spinning) each time you switch the

appliance 'ON' and recline it for cleaning.

• The brush bar will not rotate when the appliance is upright.

• To switch the brush bar 'OFF' (e.g. for delicate rugs and hard floors):

- switch the appliance 'ON'

- recline the appliance

- press the brush bar 'ON/OFF' button - the brush bar will stop spinning.

• The brush bar will automatically stop if it becomes obstructed. See 'Brush bar -

clearing obstructions'.

• Before vacuuming your flooring, rugs and carpets, check the manufacturer's

recommended cleaning instructions.

• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this

happens, we recommend vacuuming in 'hard floor' mode and consulting with

the flooring manufacturer.

• The brush bar on the appliance may damage some carpet types. If you are
unsure, turn 'OFF' the brush bar.

Dec 31, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

Can't get the Dyson 24 to switch from flat floor to carpet mode. What should I do?


Hi Lee, it's Jack at Dyson.

DC24's cleaner head is engineered to adjust automatically when you move from one floor surface to another - there are no fiddly height adjustment dials or levers to adjust. When cleaning hard floors or delicate rugs, you can also use the silver brush control switch (next to the red on/off switch) to turn off the brush bar:

amp-39-t-get-dyson-24-switch-from-flat-m43difmpidfjgfho0k5c5fgh-1-0.jpg

If the brush bar doesn't seem to rotate at all, you may need to reset your machine as shown in the video below. You may find it helps to press the red reset button with something like the eraser-end of a pencil. You should hear and feel a click as it engages:


If you find you still need further help after giving this a try, you're welcome to contact our experts directly for some troubleshooting advice. If a repair or replacement part is needed, we can also confirm if this is covered under your Dyson warranty. Just give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dec 07, 2014 | Dyson Vacuums

1 Answer

I can't switch from flat floor mode to carpet mode. I get no suction to speak of. Also, I get this horrible squealing noise when I push the red button


Your machine probably needs serviced and cleaned. What that means is taking it apart to clean hair, dust, and. debris from all the areas it builds up during normal use. If to much debris builds up it will start to cause to cause problems that can damage your vacuum. Start by trying to figure out where the horrible squealing noise is coming from as it probably means something is binding up, most likely in the brush bar area.

Dec 07, 2014 | Dyson Animal Vacuum Cleaner, Bagless, 24 3...

1 Answer

How do I adjust the power cam locationpower cam on a dc27


Hi Charles, it's Jack at Dyson.

DC27 is engineered to adjust automatically for different floor types - there is no way of manually adjusting the height of the wheels or brush bar. The vacuum may need higher push force on certain types of deep pile carpeting. We would recommend checking directly with the carpet manufacturer for their advice on caring for this particular carpeting - manfacturers may recommend vacuuming some carpets with the brush bar turned off, and it may be worth giving this a try.

To turn off the brush bar, just use the brush control switch next to the red on/off switch:

3a66ea87-e590-470f-ad09-9fb18520d38d.jpg

Jun 19, 2014 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson dc17 makes loud noise on carpet setting. It's like a high pitch ringing almost but won't make the noise on hard floor, only carpet setting. Ive checked for blockages and cleaned all parts but makes...


It is probably the brush roll motor making the noise. Remove the brush roll & belt and turn both motors on. If you do not hear the noise when both motors are running the noise is likely coming from the brush roll

Nov 02, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Plush carpet setting on vaccuum?


Hi there, it's Jack at Dyson.

DC41 Animal's cleaner head is designed to self-adjust to different floor types - so you don't need to bend down to adjust a dial. You can see how this feature works in the video below. In addition to this, next to the red on/off switch you'll see a silver brush control switch, which allows you to turn off the brush bar for hard floors and delicate carpeting.

Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

If you'd like any further advice on using your DC41 Animal, please email us at askdysonUS@dyson.com and one of our experts will be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 05, 2013 | Dyson Vacuums

2 Answers

Loud noise when I start the vacuum in carpet position


It's most likely the Belt Slip Protection Dyson uses to prevent the user from having to replace belts. I recently bought a Dyson and love it other than it literally sits there and makes horrible noises 80% of the time. I completely disassembled the vacuum and found that the spring they used for this belt slip protection is WAY too weak. The weak spring seems to let the belt slip protection pop off way too frequently and unnecessarily. I stretched the spring back out and whammy no more horrible clanking. Of course it'll take you a couple of hours, some good tools and some serious ingenuity to get to where the parts are but problem solved. It'll still ratchet when picking up a sock or dog toy or something, but sitting there ratcheting on short dense carpet is unacceptable. Hope this helps!!!

Feb 14, 2009 | Dyson DC14 All floors Bagless Upright...

2 Answers

Loud noise when I start the vacuum in carpet position


Not exactly a solution, but more of an explanation. The noise is caused by a ratchet device that's designed to protect the belt if the brush roller becomes blocked. It's a bit like a clutch that slips when resistance on the brush gets too great. The noise will occur if there's a solid blockage, of course, but it will also occur whenever the machine senses excessive resistance. This may happen on carpets with really thick pile, but can also happen if the carpet is loosely fitted and can be sucked up tight to the roller by the force of the vacuum. 
Small consolation, but the problem should lessen as the brush wears. Meanwhile, if all else fails, switch the brush off (hard floors mode) while vacuuming the problem carpet(s).

Feb 08, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

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