Water filling the drawer but not going into the drum, maybe blocked with soap powder tried unblocking with a rod no joy....

This used to be a common problem with powder detergents as there would invariably be some remaining in the drawer which would be damp and caked and if not removed would inevitably one day be washed out of the drawer and block the drain into the tub.

It is much less of a problem with liquid detergent but it is still necessary to (say weekly) pull the detergent drawer right out for a wash in the sink and then inspect the drawer cavity to ensure the drain is clear, carefully removing any caked detergent...

The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

• Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
• If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
• A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
• A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
• Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
• Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills

Leaks out of drawer during the wash or rinse cycle

• Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
• Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
• Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.

Leaks from drawer only when spinning

• If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
• If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

Disconnect first the mains, power plug off the wall. You could have a clog in your soap drawer; pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer to remove. Clean the soap drawer with an old tooth brush. The usual block could be old soap, softener, etc. (you could also be using too much soap powder). I usually use just above 125ml (my measure cup says ml, I use front loader powder for the 5.5kg load) The wash is very gud. This is the normal issue that will cause water to leak out of the dispenser housing.


Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Next could be one of hoses has become loose, should be re-fixed. Examine by removing top of the front loader; this will give you a gud view of the pipes.


If helped, click.

Disconnect first the mains, power plug off the wall. You could have a clog in your soap drawer; pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer to remove. Clean the soap drawer with an old tooth brush. The usual block could be old soap, softener, etc. (you could also be using too much soap powder). I usually use just above 125ml (my measure cup says ml, I use front loader powder for the 5.5kg load) The wash is very gud. This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Next could be one of hoses has become loose, should be re-fixed. Examine by removing top of the front loader; this will give you a gud view of the pipes.If helped, click.

think you mean one compartment staying full of water this would be for softner or if the soap powder is staying in the drawer then a blocked pipe to the drum could clog useing to much powder at one time best results are put soap strait in the drum then cant clog i am an domestic engineere and have seen this problem a number of times

As with any top-loader, the soap drawer will deposit the entire soap load on one spot within the first few seconds of water fill. When the water starts running through the soap drawer, the brakes on the drum are released, so you can manually rotate the drum to disperse the soap over the load surface, thus eliminating the concentrated spots. Also, you may save the duvet, as the white marks are most probably dried soap powder which can be removed with a damp cloth wiped over the area.

you have a blockage in fill hose / dispeser to drum remove soap drawer and clean check hose..good luck

take your soap draw out and seif it blocked sometimes the washing powder blocks the pipe to the drum you could also try and boil you kettle and poar in the soap draw

Hi.
I would check the inlet hose from the bottom of the soap dispenser where it goes into the drum for a soap blockage.
undesolved powder can build up here and prevent the water entering the drum
You can access this hose by removing top cover.
the hose is on the left side front.
This should solve your problem.
Please leave feed back.
Thanks.

OLDFIXER was exactly right ! I had water gushing out of my LIQUID detergent tray. I removed the tray by pushing down on the flexible tab at the back of the tray and when I had the tray out I discovered A LARGE AMOUNT OF DAMP powder detergent caked up on the inside. I removed it all and sprayed some hot water inside AND ITS COMPLETELY FIXED !!! GOD BLESS OLD FIXER.