Question about Panasonic Workio DP-3030 Printer

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At startup, the touch screen is displaying a paper jam in the top ADF. The machine will not function, presumably until the 'jam' has been cleared. However there IS NO jam. Can anyone help?

I have already tried checking all mechanical parts to see if any are incorrectly aligned etc, resulting in this incorrect error message.

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  • Panasonic Master
  • 1,915 Answers

I ran into the same problem with a client who had a Panasonic. Due to Panasonics withdrawl from the market, they junked the machine. I could find no valid cause for the error and did not have another ADF to put on it. If you can get into a diagnostics mode you may be able to test and find which sensor has failed.

Posted on Dec 08, 2014

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Error J1


Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:
  1. Remove all documents from the ADF paper chute.
  2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
  3. Remove the jammed papers from the ADF.
  4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

May 03, 2013 | Fujitsu Office Equipment & Supplies

2 Answers

I have a message on screen sayng " ADF Jam" there is no paper jamming the system. I cannot make this message go away, and so i cnnot use any other function of the printer. How might I clear...


Hi travlynn2,

  1. The ADF
    unit is the grey paper tray located on the top of the scanner unit.
    Check the following points if it does not feed paper, or you receive an "ADF jam" error message:


  2. Check the position of the ADF document guide:


    1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:


    2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:


    3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).




    1. Close the scanner unit.


    2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    3. Test the printer by scanning or faxing via the ADF unit.


  3. Check the ADF edge guides:




    1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.



    2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:

      Figure 9. The ADF edge guides.


  4. Check the ADF unit feed rollers:


    1. Open the cover of the ADF by pulling up the grey lip, as shown below:


    2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.


    3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:



    4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:


      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.



      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.


    5. When complete, close all the covers.


    6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    7. Test the printer by scanning or faxing via the ADF unit.



  5. Check that the ADF unit sensors are not obstructed.




    1. Open the cover of the ADF unit.



    2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.



    3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.


    4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.
Hope this helps.

Thank you for using FixYa.

Sep 21, 2011 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Hi there, I got a Canon Pixma MX320. One year ago, there got the error of "Document in ADF" and actually there was no any jammed paper. I sent it to Service Center and was fixed. But two month...


If the device is not functioning properly or to clear memory, reset it. important.gif Important: If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. for instructions to attempt a service reset.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

Service Reset:
  1. On the operator panel, press and hold the <ON/OFF> button for one second to power off the printer. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Confirm the printer is not on and then unplug the power cord from the back of the printer.
    If the power cord was disconnected (as stated in step 1) in order to shut off the printer, go to step 3.

  3. Press the <ON/OFF> button repeatedly five times.

  4. Re-connect the power cord.

  5. Press the <ON/OFF> button to power the printer back on.

  6. Wait until the device has completed its cycling process before submitting another job request.
Solution:2 Load documents properly into the MX310 document feeder

Load the documents properly into the Automatic Document Feeder (ADF) Fan the documents and then align the edges before loading them into ADF.
  1. Remove all documents from the ADF.

  2. Fan out the sheets of paper well so that they do not stick together.

  3. Stack the documents on a flat surface to align the edges of the paper.
  4. Insert the top of the document, face up, into the ADF until a beep is heard.

Ensure that the edge of the document stack is in line with the Paper Size Mark (A) imprinted on the Document Tray.

Aug 30, 2011 | Canon PIXMA MX320 Color USB InkJet Printer

2 Answers

Paper jams


Paper jams - Kodak Printers

Feb 19, 2011 | Kodak Office Equipment & Supplies

1 Answer

Cannot clear paper jam


Paper Jams in the Automatic Document Feeder
If you're loading legal-size paper, insert only 10 sheets at a time to prevent paper feeding problems.
If paper jams inside the ADF, clear the jam and reload the paper as follows:
1.
Open the ADF cover and remove any jammed paper.

Caution:
Do not try to remove the paper without opening the ADF cover first, or you could damage the mechanism.
2.
Press OK, then select Yes and press OK to clear any messages on the display screen.
3.
Reload the paper. Make sure the corners of the paper are not bent, folded, or curled up.

Jan 11, 2011 | Epson WorkForce 600 All-In-One InkJet...

1 Answer

How to clear adf paper jam?


adf is the top part of the printer from where you feed the paper for copying. adf is automatic document feeder. open the top cover and see if there is any paper in it, remove the paper and close it again and it will reset the paper jam.if it doesn't reset then there could be a small piece of paper stuck somewhere.

Jan 06, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

I had a paper jam and I took the back off and this


Step one: Remove any loose paper

Remove all loose paper from the input and output trays.

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Push the button on either side of the rear-access panel or the duplexer (two-sided printing accessory) and then remove the panel or duplexer.


4. Find any jammed paper inside the product, grasp it with both hands, and then pull it out of the product, toward you.


5. If the product has a duplexer, push the latch on the top of the duplexer and lower its cover.

6. Carefully remove any jammed paper.

7. Close the cover.

8. Reinsert the rear-access panel or the duplexer into the product.

9. Plug the power cord back into the product.

10. Turn on the product.

Step three: Open the top cover and clear the jam

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Open the carriage access door. The carriage moves to the right side of the product.


4. Gently pull the paper out of the rollers.



5. After clearing the jam, close the carriage door.

6. Plug the power cord back into the product.

7. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step four: Clear the jam from paper tray 1

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the output tray and then check for jammed paper in input tray 1.

Use these steps to remove any jammed paper.

a. Raise the output tray.

b. Grasp the jammed paper and pull it out of the product, toward you.

c. Lower the output tray.

5. Plug the power cord back into the product.

6. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, and if paper tray 2 is not installed on the product, proceed to 'Step six: Clear the jam from the automatic document feeder (ADF).'

· If the issue continues, and if paper tray 2 is installed on the product, proceed to the next step.

Step five: Clear the jam from paper tray 2

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the product off tray 2.

5. Remove the jammed paper from the bottom of the product or from tray 2.

6. Reposition the product on top of tray 2.

7. Plug the power cord back into the product.

8. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step six: Clear the jam from the automatic document feeder

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Remove the ADF input tray and open the ADF cover.

4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside.

5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

6. Check the ADF paper path for jammed paper.

7. Check for jammed paper where paper enters the ADF paper cleanout.

o If the paper comes out with gentle pulling, proceed to step 9.

o If the paper does not come out with gentle pulling, follow these instructions.

1. Open the ADF, and then use both hands to gently loosen the paper.

2. When the paper is free, gently pull it out.

3. Close the ADF.

8. Lower the green lever.

Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.


9. Replace the ADF input tray.

10. Check the following to make sure that the ADF frame and parts are secure and correctly set up.

o Make sure that the ADF frame is secure and attached correctly.

o Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

o Make sure that the ADF pick mechanism is secure. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

Make sure that the two-catch is holding the roller mechanism securely in place and that the stack stopper is in the correct position.

1 - Stack stopper

2 - Two-catch

11. Plug the power cord back into the product.

12. Turn on the product.

13. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Jan 01, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Screen display 290 jam remove original


290/291/292 Scanner Jam
1 Open the ADF top cover.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the ADF top cover, and then load the documents back into the ADF.
Note: To prevent document jams, use the scanner glass rather than the ADF for thick,
thin, or a mixed set of documents.
4 Press Start to resume.

Nov 12, 2009 | Lexmark X342n All-In-One Laser Printer

1 Answer

Paper misfeed indicator light continues to blink even after paper


some machines will want all covers to be opened, then closed, for good reset. if you are having jams in the adf, then open all adf covers, and lift the adf upward, if it allows. also, try turning unit off, then back on. some jams only clear that way.

Apr 02, 2009 | Sharp AL-1641CS Laser Digital Copier

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