Question about FancyCost Rapoo 7100P 5GHZ Wireless Mouse Green

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Rapoo mouse not working

Had loaded driver form the CD provided and run the set up but mouse is not working

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The video is more of a physical review just in case you need someone showing you the features.

First off, have you been able to try it out on another computer anywhere, even a display in a store (disc only needed for full features, not for a test)? If the batteries were pre-installed, did you remove any plastic barrier(s) they may have placed to prevent contact? The receiver is fully seated in the USB (computer should have 'loaded' and indicated 'ready to use') and you did turn the power switch fully on? I know they may be obvious things but sometimes we all miss something obvious. If that all checks out, I hate to say it but sounds like either unit is bad or they were not properly paired at the factory (if needed). If new and still within the stores return window, return for a replacement or refund.

Posted on Dec 07, 2014

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Posted on Jan 02, 2017

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