Question about FancyCost Rapoo 7100P 5GHZ Wireless Mouse Green
Had loaded driver form the CD provided and run the set up but mouse is not working
The video is more of a physical review just in case you need someone showing you the features.
First off, have you been able to try it out on another computer anywhere, even a display in a store (disc only needed for full features, not for a test)? If the batteries were pre-installed, did you remove any plastic barrier(s) they may have placed to prevent contact? The receiver is fully seated in the USB (computer should have 'loaded' and indicated 'ready to use') and you did turn the power switch fully on? I know they may be obvious things but sometimes we all miss something obvious. If that all checks out, I hate to say it but sounds like either unit is bad or they were not properly paired at the factory (if needed). If new and still within the stores return window, return for a replacement or refund.
Posted on Dec 07, 2014
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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