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I am fixing a laptop for a friend that has an onboard wireless card. All the drivers are installed ok and I can access other PCs and the internet with a ethernet wired connection. If I try to configure a wireless connection, I get a "wireless adapter not connected" message. I see that someone had reversed the black and white connectors on the card. Black is MAIN and white is AUX (am I right). My question is, by reversing the connections, would that had made the card U/S?

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This is difficult to answer. Most of these wireless cards plug into a multi- conductor socket on the board. The nly external connections would be the antenna's and there are usually two. These are a very small diameter cable that terminate in a small, flat connector that is about an 1/8 of an inch in diameter. If these get switched, then there shouldn't be a problem. If these are power connectors, then the card may be damaged.

If would go to control panel, system, and devices (or hardware) and see what comes up for the wireless adapter. The chances are good the there is a caution indicated for this device, which usually means that the driver is incorrect. Try completely unloading it, and then let Windows search the net for a new one.

Posted on Dec 07, 2014

  • Clive Halliday
    Clive Halliday Dec 07, 2014

    No cautions or exclamation marks in device manager. Already tried reinstalling the drivers. Just connected via a Netgear USB wireless dongle so I guess the onboard card has gone west.

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