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Craig Norris Posted on Dec 07, 2014

Error code C3 on Westpointe Dehumidifier? - Midea Westpointe 50 Pint Dehumidifier

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Anonymous

  • 8 Answers
  • Posted on Oct 25, 2012

SOURCE: WHy does P2 code come on display for my Westpointe DeHumidifier

I could not find the user manual for your particular model but the manual for the MDF1-30AE model indicates that the P2 code is when the bucket is full or not in the right position.

If you have already emptied the bucket and the error remains I would recommend checking around where the bucket goes as there should be a switch that gets pressed by the bucket when it is in the proper position.

My guess would be that when you are putting the bucket in it is not properly hitting this switch.

Source: User manual for MDF1-30AE

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What is wrong with a Westpointe dehumidifier when it stops removing water and displays P1? It will run this way for hours and kick in and work briefly once in a while on continuous.

Usually the P1 error indicates that dehumidifier needs to be defrosted. The unit has detected ice build-up on the condenser coils.

Unplug the dehumidifier for several hours. Then plug it back in. If the problem recurs, check that the fan that blows air across the coils is working properly. Make sure that the room is not colder than the operating range of the dehumidifier. If the problems continues to occur, you may have a refrigerant leak in the system. That will require a service call to repair the dehumidifier.

If the unit is under warranty, contact Westpointe. The manual I have for a Westpointe 65 PT dehumidifier, https://www.appliancefactoryparts.com/content/pdfs/136333-1.pdf, indicates the unit is covered through year 5 after purchase for a refrigerant system. For Warranty service, the contact point is Midea Consumer Service at 1-866-646-4332. If the unit is not under warranty, consider whether to replace the dehumidifier.

I hope this helps.

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(I have seen a dehumidifier develop a refrigerant leak. It constantly froze before the leak was repaired and the refrigerant topped off.)
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WHy does P2 code come on display for my Westpointe DeHumidifier

I could not find the user manual for your particular model but the manual for the MDF1-30AE model indicates that the P2 code is when the bucket is full or not in the right position.

If you have already emptied the bucket and the error remains I would recommend checking around where the bucket goes as there should be a switch that gets pressed by the bucket when it is in the proper position.

My guess would be that when you are putting the bucket in it is not properly hitting this switch.

Source: User manual for MDF1-30AE
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The water won't run continuously out, instead the tank fill up. I have it set up to run continuous but the tank keeps filling up. I have the Westpointe dehumidifier.

Some dehumidifiers don't require that the bucket be in place, when a drain hose is attached to the unit. I'm not sure that's the case with yours, because I'm unfamiliar with the Westpointe brand. You should also check the drain connection that the hose is connected to. It may be clogged, which forces the water into the bucket instead of draining through the hose. If you have something flexible like a long plastic Zip Tie, that can easily be run into the hose connection and slowly pulled back out, while rotating it should loosen any clogs. Be prepared for water to follow. Do not use a wire coat hanger to do this and be sure the unit is OFF and unplugged from the wall, before attempting it.

Hope this helped you to troubleshoot and solve the problem. Please let me know.
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