Question about ASUS Tablets & eReaders

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My Asus Memo Pad MG8 has the FBI green pak virus

I can't do anything and Asus and BestBuy where I Purchased my tablet won't help me unless I pay them what seems like a ransom! Any help would be greatly appreciated. My tablet is brand new...

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You can download & install Malwarebytes AntiMalware software (Free or Paid version) ( http://www.malwarebytes.org/products/ )

Once Malwarebytes is installed, run the program and update the database if needed.

After updating, Click "SCAN NOW' button and after the scan click "APPLY ALL"

ALTERNATE MANUAL REMOVAL OPTION:
Go to this page and try OPTION 2. (option 1 is the above solution)
http://botcrawl.com/how-to-remove-the-fbi-moneypak-ransomware-virus-fake-fbi-malware-removal/

Posted on Dec 07, 2014

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  • Hans karsseboom
    Hans karsseboom Dec 08, 2014

    Thank you for your reply. The problem is that I am unable to open or sign in on my tablet because the FBI virus has me blocked.

  • domzDOTcom Dec 08, 2014

    Just to confirm.. is the OS android? And what is the correct model no.? Memo Pad 8 has 2 variants - ME181C (Memopad 8) and ME180A (Memopad 8 HD)..

  • domzDOTcom Dec 08, 2014

    If it is android, did you first try a HARD RESET? if youre about to do a hard reset. Remember to take out your Sim & SD card.. all your data, preferences will be deleted and it will be reset to factory settings..

  • domzDOTcom Dec 08, 2014

    To Hard Reset your Memo Pad: With the tablet off, push and hold the Power & Volume Down keys (for some terminals this works with the Volume Up button instead). A small menu will appear. Select the second option, “Recovery Mode”. Select Wipe Data/Factory Reset from the available options. Enter Yes to confirm and let the device initialize.

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Posted on Jan 02, 2017

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1 Answer

I need a intruction book


http://www.devicemanuals.eu/tablet-asus-memo-pad-hd-7/1522/

You can copy and paste that link and it has your user manual download


but if you hit the Help button, it will open up a help menu and have an index with terms you can pick and it will explain how to use, or you can

search for anything you are wanting to learn how to use

Here is a link to a video about how to start using a tablet

https://youtu.be/7F7FiWAqQmg
Im sorry I didn't see you had the brand tablet listed until I saw my activity feed.

Sep 18, 2015 | ASUS MeMO Pad HD 7

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The touch pad on my 10.1 inch asus memo pad doesn't work


Hoe long have you had this tablet? The fix may not be one that can be repaired without opening the case. But I would try a factory reset first.

With this problem, you will need to contact Asus.

Sep 17, 2014 | ASUS MeMo Pad Smart 10

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Asus MeMO Pad HD 7 won't turn on or charge.


Ah ASUS. I have a Memo 10. Had the same problem when it was 6 days new. Asus has a UI that is bad.

1. First try to charge via USB to your computer. If you get any result good, leave it a bit.

2. Leave it plugged in and see if it will turn on. If you can get it to turn on ... do this.

3. Find the back up and restore/factory reset. Back up your data, pics, music. etc.

4. Do a factory reset... it will say everything of yours will be delted. Proceed.

5. Restart the tablet.

6. Go into settings and TURN OFF Asus's UI. On my Memo 10, under settings is a menu called "Asus Customized settings" in the sub-menu turn OFF "Use ASUS Quick Setting" yours may say something a bit different.

7. Restart. The look will be different but no worries. On the upper right see if your tablet it charging. It will be a battery with green and black and a lightening bolt in it. If it is charging try your wall wart charger.

Good luck!

Jul 20, 2014 | ASUS MeMO Pad HD 7

1 Answer

Asus Memo Pad HD 7 won't turn on or charge.


1. how old is your tablet 2. have you tried another charger such as a phone charger. My blackberry charger works fine for my tablet. Also with your tablet you should have had a usb cable that connected from mini usb to the asus plug in transformer.

Jul 20, 2014 | ASUS MeMO Pad HD 7

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How to connect asus memo tab to tv


The ASUS Memo Pad has a Micro HDMI port next to the Micro USB port. Get a Micro HDMI to HDMI cable and you can connect the ASUS Memo Pad to your TV.

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1 Answer

Black Screen no battery picture


If you are having this problem with the tablet, but the charger works fine with the cellphone, then mKe sure that you are using the right charger for the tablet, or it could be that the charging port in the tablet is damage, or the battery needs to be replace.

Mar 20, 2014 | ASUS MeMO Pad HD 7

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Bypass screen lock asus MeMO pad


check your setting memo pad... uncheck automatic update...

Mar 13, 2014 | ASUS MeMo Pad Smart 10

1 Answer

Cant download itv player


go to download itvpplayer to android and then instal it in you memo pad and ready vote please

Jan 20, 2014 | ASUS MeMO Pad HD 7

1 Answer

Turn off demo mode on asus memo pad


If it's the issue we had, that is an asus video clip plays over and over when the tablet isn't used, I found the solution. It's in fact a screesaver! so go to ASUS apps, and click screensaver, and deselect the screensaver check box.

Cheers,
Jeff

Oct 26, 2013 | ASUS MeMo Pad Smart 10

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