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always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.
Wedge a plastic opening tool into the lower right corner of the Kindle Fire.
Pry the case apart and run the plastic opening tool along the perimeter of the Kindle Fire to release the clips securing the case halves to each other.
If you are having extreme difficulty inserting the plastic opening tool, carefully use a metal spudger to undo the first clip, then switch back to the opening tool to avoid scratching your case.
It is helpful to pry the bottom of the Kindle Fire away (and out from the side) from the top part. Exerting too much force attempting to split the two without pulling away can cause the tabs on the inside to crack.
Once you have freed all the plastic clips, pull the back case off the Kindle Fire.
Step 3 - Battery
Fit the tip of the plastic opening tool between the right battery cell and the Kindle Fire's frame.
Lever the battery up and work the plastic opening tool down along its edge to release the glue securing it to the frame.
Repeat the process from the previous step to free the left battery cell.
Lift the back of the battery up to relieve any tension in the battery connector and simultaneously use a spudger to push the battery connector out of its socket.
You can re-register your Kindle through the device itself. Go to the "Settings" menu, select "Register," and then enter your Amazon account email address and password to connect your device to your account.
The first item to check is the battery. No easy way to do it without opening the case. If you decide it is the battery, you can order a replacement from Amazon. You then should should consult YouTube videos to see how to crack open the case. Once the case is open, the battery swap is straightforward and it closes easily. If you decide it is too difficult, you can ship the device to several repair depots. They charge around $80 to replace the battery. You should include the charger as that my be why the battery has failed.
The Kindle Fire will not turn on, correct? Let's try a hard reset. Step 1: Unplug the device from the charger Step 2: Press and hold the power button for 30 seconds Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour. Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up. Step 8: If the Kindle does not respond, contact Amazon for a replacememnt
you need to reset it. there are different fires so not sure where the place is, but ours is on the back. use a paper clip, stick in the hole and it will reset and come on. you should refer to your users manual on line. probably under amazon.com kindle help.
My Kindle Touch had the same problem but the solution is quite simple: All you have to do is restart your Kindle Touch by tapping Menu then Settings then Menu again, then Restart. Hope it works on yours as it did on mine.