Question about DeLonghi Prima Donna Avante ESAM6700 Automatic Coffee Coffee Maker
Tried cleaning outlet pipe and switching on and off it still makes coffee but not hot milk or water
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Posted on Jan 02, 2017
SOURCE: water not pumping
Typically this is caused by the heating/water unit inside the machine drying out. Not being totally familiar with your machine let me offer this suggestion: if you have a "hot water" function that allows you to run hot water out of the machine use it to allow water to get back into the heating unit. Once water flows through without interruption you should be able to brew coffee again. I know this is the case with Jura machines and the problem you described is identical to what happens with those machines when the internal heated water tank runs dry.
Posted on Mar 31, 2010
remove and clean the O Rings.
I had the same problem, removed the o rings where the milk frother connects to, there is a green, red and black rubber O ring. Remove them and get a toothpick and clean around where they sit. You will notice a hard milk build up like when you get on your teeth. This is what is causing your problem.
........ o rings.........its as if were working on the space shuttle!!
Posted on Aug 04, 2009
You did not state anything about descaling, but every now and then, I also add water and descaler to the milk container and use the "Frothing" program to run through the water and descaling-solution (double-click the Cappuchino button).
I have also noticed that the first cup (and sometimes even the second) will produce less milk, and not as well frothed milk as later cups. My theory is that the machine is warmer when producing later cups.
If possible, you could try to run two-three frothings of plain water through before switching to milk. I realize this is inconvenient, but it could be worth testing this to see if it helps. We luckily have two milk containers and keep one filled with water just for the purpose of heating up (or whatever we do :) the frothing system before serving the first cappuchino.
Posted on Oct 08, 2009
I've just had the same thing happen to me today. The one thing I noticed was there is a broken rubber ring which appears to have fallen from around the milk spout.
I'm off to the Service Centre tomorrow so will hopefully have some good news shortly...
Posted on Jan 03, 2010
SOURCE: I have a Delonghi Magnifica
I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!
I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.
Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.
The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.
So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.
Posted on Jan 10, 2010
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