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When I turn my laptop on, it goes to a black screen and asks me to either launch startup repair or continue normally. If I choose continue normally, it loads for a bit and then goes to a blue screen for a second and restarts. If I choose launch startup repair, then it loads for a bit and then just stays on a blank silver/grey screen. What can I do?

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  • Master
  • 682 Answers

It seems you have what's known ksod black screen of de ath instead of blue screen of dea th.google this.i had this happen after install an update from Microsoft for windows 7. My cure was to get hold of a hirens boot disc which is also for USB drive which installs a small Xp operating system to your available ram and allows you to fix or reinstall windows .it may be a root kit virus.consider a dual boot system so you can always get access by partitioning some of the hard drive.my favourite bit kit is a small file called ERDNT which saves a working copy of your registry each day so an event like this you just go into safe mode and pick the day before and voila.no files get lost that way .and way better than system restore which these idiots always try to corrupt with virus attacks.

Posted on Dec 07, 2014

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6ya6ya
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Posted on Jan 02, 2017

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KingDWS
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SOURCE: dell inspiron 1420 startup error

You need to cheat a little. First try to boot into safe mode by pressing the f8 key as soon as you hit the power (and keeping your fingers crossed on the other hand that it notices your doing this). Before you get too depressed just try booting into safe mode and then reboot normally. That may be all it take to fix it. Try this a few times before getting into the more serious fixes.

If you can get into safe mode you can simply copy your files off to a usb data drive. Those will still work. You may be able to use the wired network card if you select safe mode with network access. But don't count on that. The cd/dvd will not work so you can't burn it to disk. A flash drive will work on the usb while a external hard drive that connect via usb usually won't as it needs drivers.

The other way is to boot using a bootable cd. If you can get a vista install cd you can install over the top of your existing windows and retain your settings. If you don't know where everything is then you need to be a bit creative and use something like the demo Ubuntu cd that boots into a windows like operating system that will allow you to copy stuff over the network to the usb drive or the network.

If you have a friend with the right laptop or desktop you can take the drive out and set it up as a second drive. When they boot normally they then can see your drive and just copy burn or move your stuff. This is what I do in the shop when the existing system is too messed up to work with. There may be the odd thing you won't get access to but you should get most of it.

Posted on Jul 09, 2009

  • 5 Answers

SOURCE: I turn on my laptop and the black screen apears

reinstall the windows or do a recovery

Posted on Aug 02, 2009

edmacias
  • 70 Answers

SOURCE: my pavillion dv6700 starts up then goes black

Hi, Sorry to hear about this. I presume you can't log in in "Safe mode" (pressing the key "F8" while booting) and then to a system restore (available under Accessories -> System tools -> System restore) Nor you have the Windows Recovery Console available to you , nor an original Microsoft Windows CD/DVD (not a HP one) to use to try to do a soft recovery. If I'm correct on the points above, then sadly at this stage it seems you have a fundamental issue with your machine. I recommend that you take out the recovery disks you got with your machine. Inserting the main recovery disk and then rebooting the PC will launch a recovery console by HP. This will make a last attempt to fix your PC or, if all fails, return your PC to the "brand new state". Bare in mind that going to the full restore option will delete ALL the files currently your PC.. hence leaving it, just as the day your bough it. If you don;t have a back up of all your files, you'll need either: Create a boot disk that allows you to connect an external hard drive to copy all your data or ask a local mate or PC shop to extract your drive and copy teh data before you do a full recovery.
Once again, sorry to hear about your issue but I'm sure worst case, you'll succeed at getting your machine working again (even if it means a factory reset).
Ed

Posted on Nov 22, 2009

  • 42 Answers

SOURCE: aspire 5475 freezes on startup

It is most certainly a driver, but if you cant access the safe mode also that could be a hardware issue.. Try to troubleshoot with a windows installation cd. Put it in and boot the pc. It will start the windows instalation, you choose repair computer and not install windows. The command prompt will open, try to troubleshoot from there.. Thanks!

Posted on Mar 19, 2013

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My laptop turns on but it goes to the main screen and it shows the HP logo, the goes off and goes back to the HP logo. It does it over and over again. Help.


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It is most certainly a driver, but if you cant access the safe mode also that could be a hardware issue.. Try to troubleshoot with a windows installation cd. Put it in and boot the pc. It will start the windows instalation, you choose repair computer and not install windows. The command prompt will open, try to troubleshoot from there.. Thanks!

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  1. Turn on the computer and keep tapping F8 until the advanced options menu is displayed
  2. Use the up/down arrow keys on the keyboard to highlight Repair Your Computer and press enter to select it
  3. Select the language you wish to install (normally English is the only option)
  4. Once you have chosen your language you will be presented with the available recovery options
    • Microsoft Repair Environment - after choosing the UK keyboard layout you will be asked to choose the Operating System you wish to repair. If Windows Vista is not listed then you cannot repair the OS without doing the full recovery. After choosing Vista the Microsoft Vista startup repair tool will run and attempt to repair any startup problems you are experiencing
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May 07, 2012 | Computers & Internet

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When I turn on my laptop it goes to a windows error recovery page and gives me the options to launch startup repair or start windows normally. When I launch the startup repair my screen goes black and only...


Hello.

Sounds like the Windows Recovery Partition is corrupted or your hard drive may be faulty.

But, first try to boot your system in Safe Mode (press F8 repeatedly as it boots) and choose Safe Mode or Last Known Good.

If it still doesn't boot properly, try the diagnostics to determine if a hardware problem - boot your system and press F 12 (or F2) repeatedly.

Hope this helps.

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It smees your windows having some problem. It might crash.
try to boot the PC from CD, repair the windows. if it cannot repair, then better do fresh loading.

Aug 21, 2010 | Gateway M-6843 Notebook

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Windows vista wont start


Ok,Try safe mode with command prompt,If you can get to the command prompt
Type these in one at a time and press enter ( let each one completely finish before typing the next one.)

Bootsect.exe /NT60 c:
Bootrec.exe /FixMbr
Bootrec.exe /FixBoot
Bootrec.exe /ScanOs

Bootrec.exe /RebuildBcd
+
bcdedit.exe /import C:\Boot\BCDBackup



May 21, 2009 | Toshiba Satellite A135-S2276 Notebook

1 Answer

Tom


You should go into the safe mode and try to uninstall or undo the previous work. Else use the system restore. But if it continues again with a blue screen error, then u should format ur pc, further if u experience blue screen error then u should note that one of ur hardware is damaged.

Thankyou...!!!

Feb 08, 2008 | Acer TravelMate 2300 Notebook

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