How do I reset my lost or forgotten BlackBerry IDpassword?
You can have the instructionsabout resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.
Do one of the following:
- To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password. Complete theinstructions on the screen.
- To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click Forgot Password. Answeryour security question and complete the instructions on the screen.
Once you have completed the steps above, you will receive a password resetemail. If you complete the steps to reset your password on a computer, the passwordreset email can only be viewed on a computer and isn't delivered to your device. If youfollow the steps to reset your password on your device, the password reset email will bedelivered to your device. Complete the instructions in the email to reset your BlackBerry IDpassword.