Question about GE Washing Machines

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My GE Profile WPSQ3120T washing machine will not drain -- help!

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  • GE Master
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GE HELPLINE: 1-800-626-2005
PRESS 4
AVG WAIT TIME 5 MINUTES
MONDAY THRU FRIDAY 9AM TO 10PM EST

Posted on Dec 15, 2014

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  • GE Master
  • 1,249 Answers

Check the lid switch or the water pump

Posted on Dec 15, 2014

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

fanny
  • 146 Answers

SOURCE: HELP, GE profile harmony washer wont drain properly

If you remove the tub to pump hose from the pump and try to turn the pump impeller by hand, it should turn freely. If it does not turn freely, then the motor could be seized and you will need to replace the pump.

Posted on Nov 09, 2007

  • 1 Answer

SOURCE: GE WASHING MACHINE GE PROFILE

There is a product out there called Affresh. It is a tablet that can be used on all front loaders that do not have a Clean Cycle. It works great. It comes three tables to a bag. You should use all three the first time that you do this. After that, once a month is all that is needed. Two suggestions to help eliminate the smell and mildew. One, keep a wash rag handy and wipe up any water that remains in the door seal. Second, leave the door open for a day so that the washer can air out. This applies to all front loaders, not just GE, that do not have a Clean Cycle. Also, water sometimes stays in between the inner and outer tub. This water can become stagnant and create mildew, mold, and odor problems. I hope this helps!!! -The Appliance Braniac

Posted on Apr 15, 2008

  • 3230 Answers

SOURCE: G.E. washing machine will not drain completely

Hi,
It won't drain
If your washer won't drain, check these:

It spins, but doesn't pump 
It doesn't spin or pump
It pumps, but the water returns

It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. 

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.


It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. 


It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. 


If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

good luck.....

Posted on Mar 28, 2009

  • 1 Answer

SOURCE: ge profile front load washing machine demo mode

I called General Electric and this is the solution:


unplug the machine for 2 to 3 minutes.

Plug it back in the wall

Do not put the power back on.

Open the door

Press the start/pause button 5-6 times

The display will say demo exiting...

This works. Also don't forget to remove the shipping bolts before starting your washing machine!!

Good washing!!

Posted on Apr 10, 2009

  • 2 Answers

SOURCE: GE profile washing machine won't agitate it spins out, drains,

Pull the agitator out and check the drive collar splines.If you have the model I think you have just pull straight up on the agitator. Once removed you will see the drive collar with a 7/16 head bolt,remove it and pull off the collar.First before pulling it off spin it if splines are stripped it will spin freely.

Posted on Apr 15, 2009

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1 Answer

I have a ge profile washer machine washes and spins but wont drain


Hi.

Disconnect power, then locate the access to drain pump. On GE top loader the pump access is usually at the back, sometimes at the bottom. Disconnect the hose from the pump and remove any blockage in there.

Check also the height of the drain hose at the back and ensure that the hose is set according to manual. An drain hose set incorrectly will result in drain problems.

If that does not fix the problem, clean or replace the pressure switch and pressure hose that detects water level determining when to start and stop draining.

Regards.

Ginko

Jul 08, 2011 | GE Profile WPRE8100G

1 Answer

Our ge washer will not drain water out before it goes to spin cycle


Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101
...........

Jan 23, 2011 | GE Profile WPSR3120WWW

2 Answers

My GE Profile Prodigy WPSE4200A Washer does not spinning for drying and it smells like burning rubber. But it does aggitate for washing. It is a belt issue or could be some electronic device issue?


Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

Oct 03, 2010 | GE Profile Prodigy WPSE4200A

1 Answer

Washing machine leaks at bottom left corner. Water still machine after drain/spin cycyle


My GE washing machine leaks while filling up in the first cycle in the left back corner. Need help!

Jun 16, 2010 | GE Profile WPRE6100G Top Load Washer

1 Answer

GE top load Profile washer. Spin cycle not


Hi,
If you are having a problem with your top load washer then check out this tip...

Washing Machine2_bing.gif does not Pump or Spin
http://www.fixya.com/support/r4617986-washing_machine_not_pump_or_spin

If you are having problems with your front load washing machine2_bing.gif then checkout this tip...

Front Load Washing Machine2_bing.gif not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

Jun 11, 2010 | GE WVSR1060A Top Load Washer

1 Answer

Ge PRofile Mod # wpsr31001ww


CHECK THAT DRAIN PUMP IS NOT CLOGGED, THEN CHECK DRAIN HOSES, . IF NOT CLOGGED, IF GOOD THEN CHECK PWR TO DRAIN PUMP. IF U GETTING PWR TO PUMP,AN NOT SPINING OR HUMMING REPALCE PUMP

Aug 19, 2009 | GE Profile WPSR3100W

1 Answer

Bleach dispenser leaking


After opening the front panel, I found that the bleach hose had cracked with age and was found hanging loose. Just ordered new replacement kit.

Aug 08, 2009 | GE Washing Machines

1 Answer

GE Profile washer will not drain. (DOES SPIN)


take the front off the washer take the two hoses off the pump youll probably find where its stopped up

Apr 24, 2009 | GE Profile WPRE6100G Top Load Washer

2 Answers

Ge Profile Harmony Washer doesn't drain properly.


It sound like you have a blocked pump. Remove the pump from the machine and check where do you have this clogged, inside the pump or in one of the pipes connected to it. Good luck!

Aug 16, 2007 | GE WPGT9360EPL Top Load Washer

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