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Unable to access photos on computer using usb cable.I plug in usb,select computer the screen freezes with Access showing.Can you help?

Tried on computer and also USB port on tv same result.Couldnt find anything in manual to match up with problem

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Hi
You don't mention models or OSs details so I will have to be general. Some possibilities:
Firstly. Make sure that you wait a reasonable time after plugging the camera into USB, before you try and do anything on the computer. It could be that you are interrupting the connection procedures.
Secondly. Can you remove the memory card from the camera and put it into a card reader connected to the computer. This is normally the simplest and quickest method.
Thirdly. Is all the software that came with the camera still installed properly ? Re-installing this software may solve your problem.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Posted on Dec 06, 2014

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Posted on Jan 02, 2017

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