Question about Amazon Kindle Fire HD

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Screen freezing and then goes black. batter has a charge. only 1 month old worked fine until now

Reboot, held for 40 as suggested

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HOW MANY PROGRAMS ARE RUNNING AT ONCE......??? CLOSE SOME DOWN WILL FREE UP MEMORY

Posted on Dec 29, 2014

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Since it's only a month old, and you've covered the obvious possibilities with no success, I'd say give Amazon customer support one chance at it (start at <https://www.amazon.com/gp/help/customer/display.html/?nodeId=200127470>) and then if still no results send it back for a new one.

Posted on Dec 29, 2014

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Posted on Jan 02, 2017

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