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Why can't I go to facebook page on my laptop?

I can go to all websites except facebook..I get a internet connection failed message yet no suggestions for repairs i've googled work. A lot of others seem to have this same issue but no solutions noted

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  • thomas mcfiggins
    thomas mcfiggins Dec 11, 2014

    Thanks anyway Ronald and Becky....however, no luck.. (again). This makes absolutely no sense. If you google this problem you'll get many many suggested fixes from many sources but NONE have worked. I just don't get it!! My own personal "hades".. I'll keep searching. I'd love to hear from the fb people as to why their site won't come up. (note: I can get it without incident on my i-phone using the same internet source as my laptop. (which I'm typing on now, on this site...UGH!) Thanks again

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Try turning off the spam filter.

Posted on Dec 06, 2014

Testimonial: "Again, no help Ronald.. thanks though.. Thomas"

  • Ronald Thompson Dec 11, 2014

    What about the pop up blocker?

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How odd....maybe a virus you have....try just going to aol.com main page , type in facebook.com - then click on the first link you see in the search page, that will take you right to facebook....you can also set facebook as a short cut onto your desk top screen, where you have the icon of facebook, then all you have to do each time to log on facebook, is click the icon......you got that ?

Posted on Dec 10, 2014

Testimonial: "No help..ugh! Thanks anyway. I can get fb on my i-phone using the same connection without a problem. I'd love to hear from a fb employee.. Strangest thing I've encountered. Thanks again though.."

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Posted on Jan 02, 2017

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When I try to connect to facebook I get the message that im not connected to the internet. but my laptop is connected to internet


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Does it say "page cannot be displayed?" Or does it say "Access Denied?" Or does it say "Restricted?"

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If access denied or restricted usually means the site is blocked via network security/firewall or you are trying to access a portion of the site that requires login credentials.

If you cannot get to any other website including facebook, you have a network connection issue.

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2.Make sure wire is connected to the LAN port of your laptop if using wired or wifi enabled.Do check that network LAN card/device drivers are installed and enabled
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2.) Go into Internet Explorer, Tools, Internet Options, then under Browsing History, click the Delete button, remove temporary files and anything you don't need (MAKE SURE you know your passwords to websites if you click the password box.

3.) All else fails do the same in #2 except go to the advanced tab. At the bottom hit the RESET button to put IE at the original settings.

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Within Internet Explorer, click Tools, and Internet Options, and then delete all temporary Internet files. Close Internet Explorer.
Re-open Internet Explorer.

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Does the problem occur *ONLY* when accessing FACEBOOK web-pages?

If you're using an older version of Internet Explorer, upgrade to IE7 or IE8.

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Messages & excepting friend requests


Hi,

For what ever facebook problems your having I suggest actual human interface.

Facebook customer service 650-853-1300 Palo Alto, CA 156 University Ave., Suite 300, Palo Alto, CA 94301.

ttt

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