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Carly, the owners manual for the model number you listed is not available online. However, if you call Dimplex USA, Technical Service 888-346-7539, they can help you.
Dimplex has a Service Manual for your Heater. I recommend requesting the manual through their Literature Request website. I located the owner's manual and the troubleshooting guide via their website, but it appears you will need to request the Service Manual.
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