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This sounds like you may have to fix a problem in the pilot area before it will work. These gas operated devices have to meet a much higher safety standard than their electric counterparts. It is a built- in safety feature. Now, look for any obstruction or crimp in the gas line. My guess is you are not getting proper gas flow or pressure or the pilot could be physically blocked.
If you have a pilot light, it's in the oven section you take the bottom plate off with the 2 screws holding it on. It's going to be in the back by the burner valves. Most whirlpools don't carry pilot lights.
Is this a standard gas cook-top there maybe some small particle blocking the area where the gas comes out and lighting with the pilot. If you feel comfortable try lighting it with a match. First make sure there is not a lot of gas build open, so if there is a window near the stove open that and make you have plenty of ventilation before striking said match.
Wow this problem sounds exactly like my landlords problem only he is just now saying he is learning of the problem. You even have the age of the stove correct.
Hi, You asked a very generic question but I will try to give you a good answer. If the pilot is good and you can light the burner with a match, (this checks everything else) then the most common problem would be the burner holes in front of the pilot are clogged. When cool, remove the burner and inspect the holes, any debris needs to be removed, a bent paper clip works really well. Compressed air helps as well. If there is a tube to the pilot make sure it is exactly where it belongs and that it is clean. If the match didn't light the burner or the flames is not all blue like the rest, there is something else wrong and you need to get back to us with a make and model to better help you. Make sure the burner gets seated back on the orifice correctly and best of Luck to you!
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