Question about Maytag MAH2400A Front Load Washer

1 Answer

I have a Maytag mah2400 and the bleach and fabric softener dispensers are not working. Is there a solenoid or what initiates the intake?

Cleaned the drawer, does not help

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  • Maytag Master
  • 744 Answers

Hello;

My name is Peter. I am a retired field service appliance technician.

There is a solenoid valve on the larger pump.

1.) Unplug your unit.
2.) On the back of the top cover are two screws. Remove them.
3.) Pull the cover back about 1/2" and lift the cover off.
4.) Looking down behind the dispenser you will see several components:
a.) Three black rubber hoses connected to two water valves.

I have a Maytag mah2400 and the bleach and fabric  - 25309895-2wz34oag5gtdeco1dlbyxtsx-4-0.jpg
Substitution Part Number 34001210 - Cost: $43.00
You can probably take the hose to your local Home Depot or Lowes and find a match for considerable less, if replacement is needed.
1.) Remove the hose clamps and remove the hose.
2.) Try to blow through the hose - is it blocked?
3.) Can you run a coat hanger through it to clear?

b.) There are two water valves. Disconnect and clean. There is the larger one which has a solenoid valve.
25309895-2wz34oag5gtdeco1dlbyxtsx-4-3.jpg

On the bottom of the larger solenoid valve, disconnect the two wire connectors. With a multi-meter (If you do not have one they are only about $25.00, a good investment to check electrical components)
Set the meter on the lowest Ohms. Placing one meter lead on the one connector and the other meter lead on the other connector
you should get a reading of '0'. If not the solenoid is bad.

c.) Ok, lets not forget the sensoI have a Maytag mah2400 and the bleach and fabric - 25309895-2wz34oag5gtdeco1dlbyxtsx-4-8.jpgt/uploads/images/25309895-2wz34oag5gtdeco1dlbyxtsx-4-8.jpg" alt="25309895-2wz34oag5gtdeco1dlbyxtsx-4-8.jpg" class="h_mi" />
Part Number 34001209 - Cost: $49.00

This is in the same area. There is no way to check this sensor if it is bad. You replace it only if all of the above is operational components check out ok.

Posted on Dec 07, 2014

Testimonial: "Great explanation - now I know what I need to do to fix it! Thank you very much! Much more detailed and complete than I expected."

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5jams
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SOURCE: Neptune stackable washer...

Washer gets stuck on the rinse cycles & then shuts off

Posted on Apr 13, 2013

  • 1 Answer

SOURCE: MAH8700AWW - No Fabric Softener

Not sure if you've ever resolved this issue, but I'm dealing with it myself. I have come across this service manual that gives a very detailed illustration of the systems, how it works and how to test it.
Focus on pages 15 thru 25. Hope this helps you.
http://www.servicematters.com/maytag_library/docs/16026126.pdf

Posted on Dec 08, 2009

  • 1 Answer

SOURCE: Maytag MAH8700AWW will not dispense fabric softener

I had the same problem, all the water dispensing worked except for the fabric softner one. It was the wax motor. I tested it first by switching the wax motor for the bleach dispenser to the fabric softner dispenser and turned the machine on to the point where the fabric softner would be added. I hope this helps someone, to save them money and the hassle of dealing with repair men. I have had my neptune front loader for 10 years and this is the thrid repair needed luckly it was an in expensive one the first 2 were major! So much for maytag being sooo good!

Posted on Aug 29, 2009

dh1200s
  • 335 Answers

SOURCE: maytag neptune TL

The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

Posted on Jun 17, 2009

  • 1 Answer

SOURCE: Maytag Neptune FAV6800AW - Fabric Softener dispenser doesn't empty

I had a similar problem with the fab. softener chamber. Clean
out the buildup and it will drain. To do this, remove the cap and wipe out the softener. Also, be sure to wipe inside the drum, just below the dispenser.
As for a water flow to the dispenser- You will need to remove the plastic portion of the lid. Start with the detergent dispenser, then gently remove the bottom corners of the lid. Then are held by two plastic clasps. Then gently remove the "L" shaped plastic holders. Use a pipe cleaner to clean out the tube where the water flows directly out of the unit, before entering the lid. I did this last night, and it works beautifully!

Posted on Jul 19, 2008

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Related Questions:

1 Answer

How do I get the bleach dispenser to drain?


Hello Denise C - There are several things that could cause the bleach to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is bleach? If it is pure bleach, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the bleach dispenser with water. The bleach dispenser fills while the washer is filling for the rinse cycle.



When the washer begins to fill for the rinse cycle, the bleach solenoid is energized and water flows into the bleach dispenser cup. When the cup is full the water siphons out and bleach and water flow into the tub.



If the liquid in the bleach dispenser is pure bleach you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the bleach solenoid and a volt meter is required.



If the liquid in the bleach dispenser is water you probably need to clean the dispenser cup. Scum will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the bleach and overflow the dispenser cup and run into the tub.



Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.



To test the siphon action slowly pour water into the bleach compartment. When the water level goes above the maximum line stop pouring. The water should all drain out. You may also test the fabric softener compartment the same way.



I do hope this information proves to be helpful.

Jan 01, 2013 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Frigidaire washing machine fabric softner will not dispense out


Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

Oct 26, 2012 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Fabric softener dispensor does not empty


For the FAV6800A or FAV9800A:

If you have no water flow to the Softener dispenser or Bleach dispenser see if you can turn the dispenser valves on Service Mode and verify water flow to the reservoirs.
Enter Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the
Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the Fabric Softener dispenser water valve. Did you hear the solenoid hum? If so we will now need to turn on the Cold Water Inlet Valve and see if water flows to the dispenser.

Now press the Spin Only key this will turn on the Cold Water inlet valve after 5 seconds press the Off key. The washer will unlock. Check to see if water did flow to the fabric dispenser reservoir. If you heard the Fabric dispenser valve hum then most likely 120VAC was applied to the solenoid. If water did not flow then the Fabric dispenser valve is stuck closed if you heard it hum.

The Bleach/Fabric dispenser water valve is an assembly and is not repairable you have to replace.

Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Fabric dispenser solenoid.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.
Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 you can order from this site or search the internet for best price try appliancezone.com…

You can remove the Fabric Softner to clean see page 33 of the Service Manual…Rich





Apr 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Fabric Soft and Bleach despenser on MAYTAG TL FAV6800 won't drain


I'll see if I can help. Can you just clarify if by won't drain. Does it look like no water flow is flushing the the Bleach and Fabric Softener dispensers?

The Fabric Softener dispenser could be clogged but I suspect the dispenser’s valves are not opening to flush the dispenser’s. If the Fabric Softener dispenser is clogged you can flush with White Vinegar solution and clean exit port with a pipe cleaner. I do not suspect a clog with the Bleach dispenser.

You could go into Service Mode and turn on the water valves for the dispensers to check if water is sent to the dispensers.

If you have no water flow to the Softener dispenser here is the non technical troubleshooting I would take. Go into Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the bleach dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Softener dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open. Do the same process for the Bleach dispenser water valve with Bulky Items Key Pad.

Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach/Fabric Softener dispenser valves.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.


Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 you can order from this site or search the internet for best price.

Good luck…….Rich


Mar 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Fabric softener dispenser will not dispense ...still full after a load. Soap appears to be working fine. Not sure about bleach.


softener is likely hardened on the solenoid. the dispenser must be removed and cleaned.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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u need to replace the water valve theres 2 the cold is what u would replace

May 21, 2009 | Maytag MAH8700AWM Neptune Front Load...

1 Answer

Fabric softener and bleach dispensers


Call the tech. one came out this week and said the system solenoid is always engaged causing the bleach and detergent to dispense when drawer is pushed in

Jan 30, 2009 | Whirlpool GHW9400 Front Load Washer

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MAH8700AWW - No Fabric Softener


Not sure if you've ever resolved this issue, but I'm dealing with it myself. I have come across this service manual that gives a very detailed illustration of the systems, how it works and how to test it.
Focus on pages 15 thru 25. Hope this helps you.
http://www.servicematters.com/maytag_library/docs/16026126.pdf

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Fabric Softener Won't Dispense


The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

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The detergent dispenser is located above the detergent drawer. A water pipe is connected to it and water entrance and distributed to drawer's cells (following the programmed cycle)by a lever's movement (part of the dispenser). The lever movement is controlled by two solenoids that received their power from the timer. By opening upper machine's cover you will have an access to the dispenser. Disconnect the power cable from the machine before moving to next test !!!! Look first that they are not any disconnected wires. Move manually dispenser's lever and see if water running to all cells (depend on your movement). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit). In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced. Good luck !!

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