Question about Copystar Cs-400ci

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How do i fix machine failure

Shutting down, cleaning

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What error code

Posted on Jan 08, 2015

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Posted on Jan 02, 2017

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E1 = The air filters need cleaning (after 720 Hours use)
It will shut down until you clean the filters & reset the E1 alarm code.
To do this you need to:
Pull the Air Con appliance lead out of the power outlet in the wall.
Remove & Clean the air filters & then put the cleaned filters back in machine
Before plugging back in you Push & Hold the Power button on the Unit
THEN while holding the power button you PLUG the lead back into the wall.
Keep Holding the power button until you hear the unit emit a beep (hold for approx 5 secs)
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XEROX Work Centre C2424 has error code 07,010.43:1559


That is a code that comes up when the print head is not piviting properly.
The 2 main causes are , 1 there is a stainless steel block on the left side of the machine which gets ink spilled into it, it needs removed and cleaned, the other issue is if there was a power failure or the machine was inproperly shut down, the wiper blade that cleans the print head between copies is stuck between the drum and prine head.
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Black line down right margin


Have you tried a new toner and drum unit? if not please do so. If that doesn't work then it is a scanner lamp failure and will need replacing.

You can fix it but trying to obtain this part for such an old machine will be hard. Don't know the part number sorry.

Thanks J

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