How do I get proper answers from a dealer when the English is not the best and we are going back and forth without any good communication??
I am e-mailing the dealer and they send a generic response. I ordered a gown from Hong Kong, returned it with a tracking number and have not received it yet. Since Oct, 10th. Her e-mails tell me nothing as she cannot speak English. I need pay pal to get a message to her and know what to do. Tried the resolution and it did not work out.Help me pleaseas I am a novice.Thanks.
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Re: How do I get proper answers from a dealer when the...
If you used paypal your purchase should be guaranteed. You can go to the paypal website, login, and open a case against the seller. Paypal will withhold the funds from the seller. That will get their attention. If a resolution is not made within a certain time frame (something like 21 days) then paypal will refund your money.
In terms of talking to the seller you can use one of the language translation sites to translate your message into their language. Suggest the site to your seller. The translation is not perfect but it is better than nothing. Try translate.google.com or http://www.babelfish.com/
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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There is hardly enough room or time available to discuss here something that has a mostly intuitive answer but would probably need a novelette to do justice to the subject.
Good communication creates, enhances and nurtures all types of relationships whether at work or in personal or general life but this cannot be discussed without first defining what communication actually is, which is much more than merely the spoken or written word and in many cases, especially during a work environment, good communication need not include any language.
A workplace is more efficient if it is occupied by a team,, a group of like-minded individuals who strive for similar goals in similar ways in a similar time-frame. A team is marked partly by the lack of authority figures either by job title or self-imposed. No individual is indispensable in a team as all skills are shared and each member tends to put the whole before any individual. Members of a team anticipate the needs or requirements of the other members, usually without using spoken language at all. In this case the communication could be described as being almost telepathic.
English is an excellent language for communication but while it is not a tonal language it is enhanced by inflection, emphasis, tone, expression, body language. In everyday use language is a very complex thing when things like irony, sarcasm and other types of humour are used it becomes extremely complex and greatly disadvantages those who use English as a second language.
It is worth noting English is a slow language and is a great deal slower for some, even native speakers and unlike other languages the words are less important than the correct pronunciation of each syllable of each word.
It is also worth noting, it was a pompous upper class fool whose ambition exceeded his brain who was trying to be clever and used ambiguous phrases in his commands, caused the "Charge of the Light Brigade" and was responsible for a great many deaths. This illustrates that good communication perhaps exists only when the recipient fully understands...
English isn't easy as it is evolved from several languages including Latin, Greek, old French, German, Indian. Several words have the same sound but different spellings and different meanings.
The most important difference between English and other languages is it isn't tonal and each word is divided into syllables. It is the accurate and clear sounding of each syllable that is particularly important in spoken English rather than the sound of the word the syllables produce when joined together.
This requirement means English is spoken of necessity, more slowly than many other languages and often even more slowly when communicating something important or emphasising something.
Although the language isn't tonal in principle, slight changes of tone when speaking are normal in order to modify what is being said in order to communicate humour, irony, sarcasm, seriousness and so forth and in the matter of personal speech facial expression can, in addition, be an important factor.
Spoken English in person often includes a literal misdirection where what is said is deliberately understated or overstated and the listener should recognise these devices by also recognising the tone changes, emphasis changes and alteration of the facial expression.
Colloquialisms are often included in such speech. Reading novels is one good method of building a store of such devices.
You won't do better initially than investing in a good dictionary - The Oxford English Dictionary is best for British English and Webster's for American English. Once you have learned the correct pronunciation of the syllables these books will provide much information about the meanings of words and how they are pronounced.
Watching films and television from the English-speaking world, especially the older films and making notes of what isn't understood and these will be found to be invaluable in the use of the language, an appropriate tone of voice and facial expression...
English speaking radio is almost equally important and a wide variety of audio and tv is available on the BBC website and the podcasts from CBC are particularly good.
Practicing by reciting into a recording machine and then listening to the result is almost as essential as practicing in person with any good English speaker where you are.
One thing of particular importance is the matter of grammar. When you know what you want to say in your first language the temptation is to translate it into English and then speak but unfortunately a direct translation usually makes little sense. It is important to try and think in English in order to be better understood.
Remove bobbin case completely and check that the needle will go down properly. If so, put the bobbin case back in lining up the black arrow on the bobbin case (on left hand side) with the metal arm that comes out slightly on the left side. Sometimes, it is tight getting the case back in place properly. Once in place, check that the case will rock back and forth slightly.
Hope this helps.
If you are still having trouble, most Viking dealers will be glad to assist you in the store. You can find the Viking dealer nearest you using Locate a Dealer at the Husqvarna Viking website -