Question about Philips DVDR3390/37 DVD Recorder

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Failed to stop recording problem

I have a Phillips DVDR3390 Recorder. Through a DVR cable, I play my Sony Handycam video recorder so that I can make DVD's out of my home movies. I had problems with my former Phillips recorder so sent it back for repairs. The old one was outdated so I got this new one. It has worked a few times since I have had it, but lately it does not work at all! Every time I hit stop at the end of a DVD recording, it says updating, and fails to update. When I go to the disc menu afterward, it tries to recover the disc, each time unsuccessfully. I have about had it with this and am ready to go buy a new one (NOT A PHILLIPS), but want to know if there is something I am missing here. I know that it has worked before exactly the way I am using it now. Thanks, Derek

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Re: Failed to stop recording problem

I also bought this when it was new. I also paid about $150 for it and also had the exact same problem after a while. It seems that after so many hours some of the features stop working. However, through trial and error, I have discovered that you can still record using DVD-R only. For all the boasts of DVD /-R and DVD /-RW, it does not work after a certain amount of time. Philips does indeed have the worst customer service I have ever seen in any company out there. Contacting them is a nightmare and pure hell. I do hope that no one ever buys any of their products again and I also hope this little bit of info I posted helps someone.

Posted on Sep 25, 2010

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well there the first thing i would check is the audio connection..

basically if you are recording from a playing media, like a dvf player

it would be like this

audio and video out from the dvd player to the inputs in the recorder.. then the out puts from the recorder to the input in the tv... (just a refrence)

upload your diagram, and state exactly what you want to record from.. if its the tv or another media type..

If its from the tv,, lets say you got cable and you want to record from cable,, Its

connect the out put from the cable box to the input of the dvr, then the out from the dvr to the input of the tv..


if its from an arial

connect the arial to the dvr,, now connect the dvr to the tv,, I guess you got the picture of what i am saying..

Basically all the out put from the media you wish to record from to the DVR and then from the DVR to the Tv..

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