Open Question

Hi, i have a candyfloss machine and it will run fine for a while then suddenly the floss will begin to gather around the ening of the centre cone instead of spinning out into the main drum area, can anyone advise on why this may be happening and how to resolve please!? :-)

Posted by on


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to make cotton candy with Elite Candyfloss machine? (Did not come with manual

Not sure if you have purchased it or hired for an event. Elite appears to be more of an event hire company and not makers of Candy floss machines. If you are looking for instructions on how to use these gadgets then this youtube video might be of help. It might help if you provide the model number of the appliance you have.

How to use Fairy Floss Machine

Does your machine look like any of the ones on this site.

Aug 28, 2014 | Kitchen Appliances - Others


Be the cotton candy maker!

Here is how to operate a professional cotton candy machine.
First of all make sure you are renting the machine from a reputable company and that it arrives with a trained professional who knows how to operate it properly.
Also make sure that the machine is on a steady base and that no children or animals can get too close.

It is best to use a plug just for the machine instead of sharing it with other appliances.

To begin, turn on the machine's main power switch and fill the floss head with sugar.
It is very important not to fill the head above 90%.

Turn the machine's motor and then the heat switch on, putting the head dial setting on HIGH.
The sugar will start forming in about 45-60 seconds.

When the cotton candy starts pouring out you should have your cone ready. Dip it in the machine and pick the cotton candy by giving the cone a twirl that will gather the sugar around the cone.
Avoid rolling the cone around in circles as it is not the correct method to gather cotton candy.

When you are done, first of all turn off the HEAT and allow the motor to continue running at least 45 seconds, in order to get rid of the leftover sugar, and cool down the heating element.
Than disconnect the stabilizer screen and clips, rinsing them in warm water to dissolve the sugar.
You can now remove the floss pan from the main unit and rinse it off.

Children must not play with the cotton candy machine. It certainly is fun but it is not a toy.

on Dec 26, 2013 | Kitchen Appliances - Others

1 Answer

Candy floss

On commercial machines there are leather floaters (tabs) that create the wind that floats the cotton candy mid bowl. If they are missing, or twisted the wrong direction the floss will fall to bottom of bowl.

Twist the leathers like an airplane propeller with the leading edge down, to force the breeze upwards. If they are twisted backwards the sugar falls and collects around the head.

Apr 27, 2014 | Kitchen Appliances - Others

1 Answer

The bobbin housing in singer model 9410 keeps moving out of position

After you put the bobbin case in, release it, and then pull on it to make sure it is in correctly.
The gathering is called a "bird's nest", and is caused by the machine not being threaded correctly.
Rethread the machine top and bobbin.
Then, sew a test stitch on a scrap of like material.

Apr 08, 2013 | Singer Sewing Machines

1 Answer

Rear axle replace

screw 1 of the cone pieces(that fit bearings)tapered section towards centre of axle(about 3/4 inch), then slip 1 bearing case on axle from other end with bearing side facing centre. Then insert axle into hub and put bearing on other end(bearings facing middle)then cone.
**NOTE** Put small amount of bearing grease inside hub for bearings. Doesn't have to be bicycle grease- I use auto grease as you get 10times as much for same price.
Then adjust cones by hand untill there isn't any slack and axle centered.Then screw on thin nut(both ends), it acts as lock nut for cones.To tighten correctly you need a skinny spanner to hold cone while you tighten the skinny nut. Spanners from bike shop only cost about $2. Can adjust without a narrow head spanner by leaving a bit of slack when doing up cones and hopefully lock effect between cone/nut grabs before cones are over tight(a bit of messing around without a narrow spanner).
There shouldn't be any slack between axle/cones and wheel, wheel should spin freely.
Put wheel on bike then a washer(if you have any)outside frame, then larger wheel nuts.
Hopefully all your pieces have been used. HAPPY RIDING

Jan 13, 2012 | Schwinn 26" Mens Cruiser Bicycle

1 Answer

What makes top thread break

top thread breaking could be caused by a number of things:

- could be old brittle thread - buy fresh quality thread. Or if it is good quality but old, maybe put in the fridge for an hour to get some moisture back into it. Or leave outside on a window sill overnight to do the same thing.
- top tension dial too tight, put on mid setting usually 4 or thereabouts, it is often marked on the dial.
- threading up wrong, could be that youve missed the take up lever properly, so when the needle goes down, there is insufficient slack on the thread above and it breaks under the strain, recheck threading up from spool to needle
- thread could be catching on an thread eye, on the back where the thread spool sits, on a nick on the thread spool itself, or wrapped twice around a thread eyelet, review the threading up and see if you can elminate the cause yourself
- using a big cone of thread on the thread spool, this may cause problems if the thread can't flow off the cone cleanly as the weight of the cone will stop it turning on the thread spool and there won't be enough height above the cone to allow the thread to come off the top of it like happens on an overlocker with an aerial. You can get around this problem if you want to use big cones by winding off the cone onto a bobbin, then using the bobbin on the top thread spool. Or buy a freestanding cone holder with an aerial so the thread can come off the top cleanly, then go to the top of the machine's first thread eye.
- top tension dial gummed up, dirty or faulty - many users don't know to clean between their tension discs and some models its hard to access to clean. But if you can see the tension discs where the top thread runs through to be tensioned, then you can clean them. Raise pressure foot and turn tension dial to zero first, then "Floss" between the discs with the selvage edge of a clean piece of cotton fabric offcut, if it comes out with some black stuff on, keep cleaning with a fresh edge. You can moisten the fabric with denatured alcohol too if its very bad. Clean until the edge comes out clean. Then reset tension dial to 4, thread up again and test stitch.

If none of the above resolve your problem, then maybe its time to take the machine for a professional service, the tension dial may actually be faulty and need replacing.

Sep 22, 2011 | Euro-Pro Shark 80 - 7133

1 Answer

Hi , I recently purchased your machine and would like to know how to flavour and colour the cotton candy. I did not receive any sugar in the box , so I'm not sure what to use. Please help. P.S - Can I...

Hi pandoramagic...
This is not the company that you bought your machine from, it is an "Answer Company" we supply answers to questions people have.
You need a special sugar in the machine (read below), and you can use liquid food coloring to color the sugar/cotton candy and different liquid flavors to flavor the cotton candy.
Typical machines used to make cotton candy include a spinning head enclosing a small "sugar reserve" bowl into which a charge of granulated, colored sugar (or separate sugar and food coloring) is poured. Heaters near the rim of the head melt the sugar, which is squeezed out through tiny holes by centrifugal force. Precolored sugar packaged specially for the process is milled with melting characteristics and a crystal size optimized for the head and heated holes; granulated sugar used in baking contains fine crystals which spin out unmelted, while rock sugar crystals are too large to properly contact the heater, slowing the production of floss.
The molten sugar solidifies in the air and is caught in a larger bowl which totally surrounds the spinning head. Left to operate for a period, the cottonlike product builds up on the inside walls of the larger bowl, at which point the machine operator twirls a stick, cone, or their hands around the rim of the large catching bowl, gathering the sugar strands into portions which are served on stick or cone, or in plastic bags. As the sugar reserve bowl empties, the operator recharges it with more feedstock. The product is sensitive to humidity, and in humid summer locales, the process can be messy and sticky.
Webpage for cotton candy supplies:
Please take time to rate me

Aug 31, 2011 | Helman Group Nostalgia Electrics RCM605...

1 Answer

The tension on the top thread suddenly is too tight, could it be

Hi. That's always a possibility. Whenever you have problems like this, it's always a good idea to rethread the machine--including rethreading the bobbin. Another possibility is that lint could have gotten caught up in the tension disks. If you take a scrap of soft cloth and sorta floss it between the disks, anything caught up in there should come out. Brush out all the lint from the bobbin area, too, while you're at it.
Sometimes thread can slip out of the threading guides while you're sewing.
Hope this helps!

Apr 16, 2010 | Necchi 3537 Mechanical Sewing Machine

1 Answer

Need instrution

You put sugar or "floss" in the center of the spinner. When it heats up (takes a while) a spider web like material forms in the bowl. You take a "paper cone" and twirl it around to collect this which is the cotton candy! Find a party store to get the cones and you can also get the "floss" which is sugar with a bit of coloring and sometimes glycerin.

Clean the spinner after use.

Aug 23, 2009 | Nostalgia Electrics Nostalgic 841.062...

1 Answer

Thread gathering

I just posted this elsewhere, but it seems relevant to your question as well:

You need to increase your top tension.
Immediately after threading the machine, but before you thread the needle, with the presser foot in the up position, grab the thread at the bottom and top, and "floss" it a few times. This will ensure that the thread works its way into the tension assemblies.
Then raise your tension to about 4.5, drop the presser foot, and you should be good to go.


Aug 23, 2008 | Brother LS-2125 Mechanical Sewing Machine

Not finding what you are looking for?

Related Topics:

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top Candy Kitchen Appliances - Others Experts


Level 1 Expert

21 Answers

Ruth summersides

Level 3 Expert

897 Answers

Don A
Don A

Level 3 Expert

1711 Answers

Are you a Candy Kitchen Appliances - Other Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides