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Hi, am thinking of purchasing a set top box model number MXT MSTB202SD. I can only receive satellite signal where I live not normal aerial. Will this set top box work for me?

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SOURCE: I have a MXT Standard

The commonest cause of this problem is tuning the set top box when the aerial lead has become disconnected or is plugged into the wrong socket (should be in the rf in or antenna socket) . As part of the normal tuning process, all previous tuning info is automatically deleted and with the aerial lead disconnected you will then end up with nothing. Make sure the lead is properly connected to the aerial and tune again.

Another possibility is to go into the main tuning menu and select return to factory condition. This will force a main reset deleting all data and you will then have to work through the whole tuning process from scratch including, setting your State, setting the tv resolution (720p, 1080i etc.) If neither of these options work, and you are certain that the box is connected to a good signal, then the box may be faulty. Good luck.

Posted on Jan 02, 2011

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You need to try and isolate the piece of equipment which is causing the problem.

You've already tried the aerial lead direct to the TV and this is OK.

Disconnect all scart leads and try the RF on its own.

Try the Aerial lead to video, then video to TV.

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The commonest cause of this problem is tuning the set top box when the aerial lead has become disconnected or is plugged into the wrong socket (should be in the rf in or antenna socket) . As part of the normal tuning process, all previous tuning info is automatically deleted and with the aerial lead disconnected you will then end up with nothing. Make sure the lead is properly connected to the aerial and tune again.

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There has recently been a national Freeview retune, to complete this correctly your box needs the kind of solid and reliable signal which you cannot get with a set top aerial. Some receivers had compatibility issues with the retune and in many cases manufacturers broadcast OAD's (Over Air Downloads) to update the firmware in the boxes to be compatible. OAD's almost never successfully install via set top aerials.

There is an official list of Freeview devices which are known to have problems with the retune; unfortunately it has not proven to be a comprehensive list. The Humax MG-TU1 is one of those which have had problems and from memory it's closely related to your Humax PVR. The official advice is that you contact Humax directly on 0870 247 8800, but they'll probably instruct you to test your box using the aerial system it's designed to use before they'll be interested in offering further assistance.

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