Question about Onkyo 7.2 Channel Network A/V Receiver - TX-NR838

1 Answer

Hi...i cannot get sound out off my atmos speakers

All settings in speaker setup.ive played transformers dolby atmos. the sound is brilliant ,but cant get anything out off atmos speakers whitch ive got at front near front speakers.ive also done room calibration

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  • Master
  • 757 Answers

The other part of the equation is your source; which is not mentioned in your question.
Your player must also be able to decode Dolby TrueHD and the audio output on it set to Bitstream.

Posted on Dec 15, 2014

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Posted on Jan 02, 2017

techman
  • 3130 Answers

SOURCE: no surround sound

So your saying that you have no rear channel. Some recivers use a single stereo output ic for both sides on the rear speakers. you could have a defect with this IC . Anther thing Im sure you check3ed the obvious ie : the switch is on suround sound? If there is a front to rear fader is it in the middle? Good Luck

Posted on Jun 04, 2006

  • 9 Answers

SOURCE: Onkyo TX-SR500 Dolby Digital problem

I just read over the problem you were having with your Onkyo TX-SR500 receiver. It sound like the unit needs to be setup for all five channels.Sence your symptom says the diplay shows Dolby D3/2.1. According to the owners manual with the remote control look for speaker setup whin the button is pressed the current speaker setup will be shown in the display. Press the preset/adjustment<> to change the current setting to five speakers. the listening mode will automatically change according to the number of channels you selected. Hope this helps. Radiotech

Posted on Aug 14, 2007

SOURCE: Sound not coming from left side surround sound speaker or my right side front speaker

it is highly likely that you're TV is outputting mono sound, hence the left channel only. check your physical connections to the TV and the balance / channel volume on the television as well.

Posted on Aug 28, 2007

  • 1 Answer

SOURCE: Onkyo HTR500 no sound from the surround speakers or subwoofer

I have the Samsung 61" DLP HDTV and the Samsung Blu-ray BD-P1500 and the Onkyo HT-R500 receiver. I have the TV connected via HDMI (HDMI 3/DVI) to my HD DVR from my cable company and the Blu-ray player connected to the TV as well (HDMI 1). I have a fiber optic connection from the receiver to the Blu-ray (since the P1500) does not have digial coax ouput for connection to the receiver. With Speaker A button pushed, and all my speakers are wired, the only sound I get from my 5.1 channel system is static from the front right and front left speakers so I know there is a connection. When I try to listen to the DVD Player (which was working without the receiver as a Stereo only-mode), I had sound but now that the 5.1 channel system is connected, there's no sound while watching a DVD nor can I hear anything with my CD Player which is connected with standard red/white RCA cables.

Any advice on how to get the sound or what "settings" I am missing?

Thanks

cigar_brett (at) yahoo (dot) com

Posted on Oct 21, 2008

  • 1 Answer

SOURCE: Onkyo digital reciever has poping noise when in dolby sound

I have the same reciever, and had the same problem.  Contact Onkyo, this is a known issue where defective DSP chips were used and manifest problems with a popping / clicking sound when using surround settings.  These receivers also have a Dolby Digital input issue that can cause audio dropouts when watching cable or SAT broadcasts that encode DD using a 'newer' broadcast encoding methods.  Onkyo is covering the cost of that repair for me now, even though the receiver is 5 years old now....

Posted on Mar 06, 2009

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1 Answer

Onkyo HT-R693 (HT-S7700) receiver will play video but no audio on Netflix and YouTube. However, sound comes through when connected to Comcast cable and even Pandora. I have tried the different channels...


  • Check your cable connections
  • set the input selector to the proper component sources your using.
  • set your speaker settings to either 5.1 or 7.1, according to your speaker configuration via Onkyo's AccuEQ automatic setup tool- because the same binding posts can be used for hooking up the Atmos height or surround back speakers; you'll need to tell the Onkyo system which setup you're using.

Mar 08, 2015 | Onkyo Audio Players & Recorders

1 Answer

I have a Samsung smart tv and a yamaha RX-V592 there is no optical or hdmi on the reviever. I really would like to listen to my tv in surround sound. What can I do?


You need a new receiver, that unit will only do Dolby Pro Logic and all 5 speakers will play but you have to use the composite audio cables(The red and white cables for audio) to get the audio into your receiver and the yellow is video which you can run thru the Yamaha as well if you want any on screen adjustments that unit may have and refer to your owners manual http://download.yamaha.com/api/asset/file/?language=en&site=usa.yamaha.com&asset_id=35288
Net unit make sure it as least 5.1 and you can get Dolby Atmos on a few select models but whatever you get make sure you can pass you video signal thru with HDMI cables or component at the least, a couple of years ago I went from the Yamaha R-V1300 to their RX-A3020 and couldn't be happier, the new one which is the Yamaha RX-A3040 has Dolby Atmos but whatever you get and you are only running it at Dolby 5.1 at least each speaker will be discreet unlike in the Dolby Pro Logic mode you will be running, and 5.1 means 3 speakers in the front and 2 in the back or on the rear sides, so that is your 5 the .1 refers to the subwoofer because it get a one tenth of the signal the rest of the speakers can do so 6.1 means 3 in the front and 3 in the bab plus the .1 subwoofer. My system will do 11.2 but I will be just happy with 7.2 but until I move into a house I run it at 5.1. godd luck and feel free to hit me up with any questions...

Feb 10, 2015 | Yamaha Audio Players & Recorders

1 Answer

Ho do I set up atmos on Onkyo


HI Perry, I found this article from Dolby to be super helpful, http://www.dolby.com/us/en/guide/home-theater-setup.html, Thanks JT

Dec 30, 2014 | Onkyo Audio Players & Recorders

1 Answer

I have a denon 2809 set up with 7.1 speakers. When watching digital TV the 2809 sends sound to all speakers but when I play a blu-ray through either my pioneer player or playstation I get no sound at all...


There will be settings for the socket you play the Blue Ray on. Perhaps it has be set to a mode that doesn't use the full speaker settings? Or is not set to either the optical or coaxial connection needed to play back Dolby sounds?

Jul 11, 2017 | Denon AVR-2809CI

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Cant get sound from right and left rear speakers


Your source will determine the Dolby Digital capabilities. WHAT is on video 1 and is it Dolby Digital?

Jul 04, 2010 | Kenwood VR-407 Receiver

2 Answers

Right now my reciever will only play with two speakers (L and R). How do I get the 5.1 DTS back?


Are you using single digital coaxial or optical digital or the stereo RCA cable.
You might have that buttons on the remote for surround,2channel,3channel or 5.1 channel. orGo to the DVD's setup menu and click on "Audio Setup" or on "Languages" if there is no Audio Setup option and choose "Dolby Digital 5.1." (If you have a5.1, 6.1 or 7.1 system select "Dolby Digital EX" if it is an available option.) Depending on the age of the disc, the "Audio Setup" on the DVD menu may give you several choices: "5.1 Channel Surround Sound" or "Stereo Playback." If it's an old DVD, it might even say Dolby AC-3 (the professional designation for Dolby Digital 5.1). New DVDs may offer "Dolby Digital 5.1" and "Dolby Digital 2.0," the latter being stereo. Some of the disc menus offer only "Surround Sound" or "Stereo" options.

Aug 14, 2009 | Yamaha RX-V463 Receiver

1 Answer

WE PURCHASED A YAHAMAHA HTR-6130 TODAY


You may need to set up the receiver for your speaker configuration. There should be a setup menu on the receiver, and that will allow you to tell the amp what speakers you are using, and what inputs you are connecting what devices to. You may also need to set your DVD player, cable box and TV for the audio stream you want to use. PCM or Bitstream to be more precise. Also make sure that the sound output is set to Dolby Pro Logic or Dolby Digital and the input signal is in stereo or surround.

Best Wishes.

Dec 29, 2008 | Yamaha HTR-6130 Receiver

1 Answer

Sound problem


Hi,

I have a creative SoundBlaster LIVE! 24 Bit External Sound Card and this annoyed me for weeks.

depending on your surround sound reciever depends on the solution.

i have an Acoustic Solutions surround sound system with coxial and optical inputs, aswell as stereo red & white jack inputs.

not knowing the method or connection your using makes it difficult to give you a single solution so i'll list a few.

The soundblaster software shoudl include the Creative Audio console with all sorts of effects, one is CMSS (CMSS-3D) Stereo widening which is still stereo but gives a surround sound effect.. but i'm guessing you payed for 5.1 and you want 5.1 onto the next part

5.1 surround sound can only be produced when the actuall audio your playing contains 5 channels of audio, for example you cant play a stereo song in 5.1 surround sound without some sort of hardware or software sound manipulation. Luckily my surround sound system has Pro Logic II built in and some other effects which convert a 2.1 signal to a 5.1 signal and it works brilliantly. I'm not sure of a software alternative.

setup for your soundcard will be different under XP and Vista also, but there should be a properties option for your sound device where you can select your speaker setup such as headphones, built in speakers, 2.1 speakers, 5.1 speakers, 7.1 speakers and you should be able to manage this from the creative software.

If using Coxial / Optical or SPDIF under vista you MUST set the playback device as SPDIF, at least you have to with my sound card and drivers and seems to be a limitation of the actual sound card drivers for vista.

Personally i was looking forward to hearing the windows login melody in 5.1 surround sound too, but this doesnt happen.

Infact i find that almost all programs bar a few will not play Dolby Digital or DTS 5.1 surround sound via any or my output options hence the next solution..

if you have the 5.1 sound but winamp simply just plays it in stereo try the following.

You need to use DirectSound Output:

Preferences (Ctrl-P) > Plug-ins > Output > Select "DirectSound Output"

That should work in most cases, but if not, then:

Checkmark: "Allow hardware acceleration" in DirectSound Output config,
and make sure your sound card/chip is selected as Output Device.

Note that any changes will take effect only after playback is restarted.
In some cases, a Winamp restart is required.

If that doesn't work make sure you have the latest version of DirectX
(v8.x or higher is required)

Winamp 5.25/5.3 and higher:
For actual multi-channel files (ie. aac/wav/ac3/ogg/wma files encoded in 5.1ch surround, as opposed to standard 2-channel stereo mp3's), you need to checkmark "Allow surround sound" in 'Winamp > Prefs > Playback' for the music to play in its original 5.1 channel format (Note that this setting is checkmarked by default).

Windows Vista:
In addition to the above instructions, Vista users will also need to go to:
Control Panel > Sound > Playback tab > Speakers > Configure:
Select: 5.1/7.1 Surround.
Then:
Control Panel > Sound > Playback tab > Speakers > Properties > Enhancements tab
and checkmark "Speaker Fill"

Hope this helps

Anthony Kinson

Apr 22, 2008 | Audio Players & Recorders

1 Answer

Onkyo TX-SR500 Dolby Digital problem


I just read over the problem you were having with your Onkyo TX-SR500 receiver. It sound like the unit needs to be setup for all five channels.Sence your symptom says the diplay shows Dolby D3/2.1. According to the owners manual with the remote control look for speaker setup whin the button is pressed the current speaker setup will be shown in the display. Press the preset/adjustment<> to change the current setting to five speakers. the listening mode will automatically change according to the number of channels you selected. Hope this helps. Radiotech

Aug 14, 2007 | Onkyo TX-SR500 Receiver

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