Question about Facebook Computers & Internet

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Can't navigate to my facebook page, WHY?!!!!!!!!!!!!!

Have had a facebook page for several years now but recently have not been able to open any of my notifications. I get this message, "Cannot navigate to this webpage." ??????????????

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  • 31 Answers

Sounds likely that you've gotten an upgrade in your preferred browser. Without knowing any more than what you've said, you'll have to take some basic steps to diagnose. Can you get to the web at all? Pick a random site - can you get there? Can you type in the URL to your face book page and log in? You may also have a setting in your email application - assuming that is how you're being notified - that has blocked access to facebook. Sometimes an upgrade by anti-virus does it too. I would assume the internet connection is good and your FB account is good and figure out each step in between.

Posted on Dec 06, 2014

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I'm sorry, but we it's not possible for us to reset your Facebook account. Aside from that, Facebook is working correctly here in our end.

If Facebook is not showing on your computer screen, the problem could have something to do with your internet browser. Try to optimize your browser. Here's how:

* For Internet Explorer:

1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your Facebook account.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your Facebook account.

* For Safari:

1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".
8. Access your Facebook account.

Thank you and good luck!

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