Question about Philips GOGEAR SA6045 MP3 Player

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Mines froze with a black screen and it won't freeze

Like I listeing to songs and stuff and then the screen just went black and it wont go back to normol..and while i was looking at it under the light i seen my pictures on the mp3 and it was frozen under the black screen..any help?

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  • Anonymous Dec 20, 2007

    was playing my music while taking a walk, next thing u kow my screen froze the power wont turn off its not doing nothing im hoping that when the battries run out it resets it self

  • Anonymous Feb 20, 2008

    my player wont show anything in the display screen it is completely black, the lower buttons light up and work, but my screen is completely black? whats wrong?

  • Niomie Feb 20, 2008

    my screen went blank.. no music, no pics.. nothing. i won't even turn back on now



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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 19, 2008


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