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Press and hold the power button until it brings up the rest phone screen depending on what kind of phone you have this may not be a working solution for you but it never hurts to try..you may have to hold it for about 1 or 2 mins but it it works it would be worth it hope this helps you my friend.
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If you don’t know the pass
word on the phone try resetting it, but before that just to inform you
everything will be deleted on the phone. If you’re ready to perform this try to
reset it by removing the sim card then place it back on, enter *2767*3855# then
send. Hope this will, if not you need to have the phone reflashed.
That's cause your phone , you buy bundle with sim card, so provider protect phone to use sim by other provider, or you ever set phones password to use sim, if nothing like that go to service center to solved your problem.