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I ordered an otter box over 3 weeks ago and have not recieved . i would like to cancel the order and have my account credit back please

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Sorry for your problem, contact the people you ordered the otter box from and cancel your order. You can also stop payment if you paid with a credit card, simply contact your credit card company, number is on back of card, and they will help you.

Posted on Dec 05, 2014

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How do i cancel it. It says i have to cancel within 14 days of placing my order if i dont they will keep sending me bottles at a very high price and keep taken it from my credit card


first thing is to cancel the credit card account to the supplier so that stops the money going out
send an e-mail to the supplier clearly stating that you are not proceeding with the purchase and are cancelling the order as of today date
call them up and speak to a manager and say that you are cancelling the order and have sent an e- mail to that effect and you are stopping direct debit on your account.

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Hello i ordered my nephew 2 x pairs of jeans from ebay about 3 weeks ago + the money hasn't been taken out of my bank yet after me giving over my bank details,"PLEASE HELP"


You should use paypal rather than giving your bank details or credit card details to a seller on ebay. Go to Ebay ww.ebay.com click on the link my ebay near right hand top side of screen. Log in and check the order status. You may need to contact the seller and ask if they sent the item or overlooked your order. When you log into my ebay you should be able to message the seller if the order is displayed on the Ebay system. I had a similar situation with a laptop I purchased via a laptop sellers website. I contacted them asking where my laptop was and it turned out they missed my purchase order completely.

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Iorderd a samsung galaxy s3 i93oo 16GB from mobicity AU through paypal ,I cancelled my order and Ihave tryed to email paypal to let them know I cancelled order,and Iwant confermation that they got ema


This is from the PayPal Website:

You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

To cancel an unclaimed payment:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Cancel under Order Status/Actions.
  4. Click Cancel Payment next to the unclaimed payment.
Note:
  • A payment is automatically cancelled if the recipient doesn't accept it within 30 days.
  • If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.
If you want to request a refund for a completed payment, here's how to find a seller's contact information:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction.

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2 Answers

How do I get my money back because I have not received the goods


Hello,

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050

May 26, 2011 | PayPal Accounts

1 Answer

I inadvertantly placed THREE nearly identical orders to Shindigz and would like to cancel two of them. I have notified them but am concerned about my final billing. Can I stop payment on the two...


Hello,

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050

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I bought an item from a seller and paid with a money order. in the Pay for item area there is only a paypal option. His ebay sellers store say he will accept Money orders. I emailed him and he said a...


Hello There, If you look on ebay, it says only pay by paypal/credit card as you may not get the item by money order/western union. I would try using http://shop.ebay.co.uk/ebayadvsearch/__W0QQ_advZ1QQ_sofindtypeZ9?_rdc=1#ContactInfo and getting their phone number and calling, other wise report to trading standards, Be more careful when purchasing on line...

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NEED to cancel my order for PC ScanandSweep was not want i was looking for.garysmith9@verizon.net


You can cancel the order with the 21 days of placing the order and the money would be refunded back to your credit card with the next 2 weeks. Instead u can go for Norton Internet Security that can protect ur computer from Hackers as well.

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