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I just got a new phone HTC..and now I can't get into my Facebook account. They say they are gonna text me a code to my phone but I haven't received it. Then they ask for a picture of my ID drivers license and I STILL haven't heard from anyone and I STILL can't get into my account.. HELP!!!

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  • Contributor
  • 54 Answers

Never send out any private information like pictures or details of drivers license or bank accounts, especially from your phone. Instead, you need to go into your Facebook account on a trusted computer, and add your mobile number in your privacy settings.

Posted on Dec 18, 2014

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Accidentally removed facebook login email

tell ur family member to sign up with any other email address and then maybe ur account wil be reassigned to ur id.

Posted on May 26, 2009

NextStepComp
  • 185 Answers

SOURCE: having a problem receiving my confirmation code to

Some mail providers view facebook emails as spam and block it. Check your junkmail folder or call your email provider to see if they block it.

Posted on Dec 31, 2009

ms ashu
  • 127 Answers

SOURCE: my facebook account is asking me for a code

You have must have received an email from face book containing the confirmation code. You will have to enter it instead of password ans your face book home page will open.Hope this helped you. Good luck!

Posted on Mar 07, 2010

perpetually
  • 360 Answers

SOURCE: I have a virus in my facebook account

Your "computer" is infected, not your Facebook account. An educated guess is that the virus is a Trojan and has some type of keylogger with it.

Go to http://www.malwarebytes.org/ and download the free program to scan your computer. After you have removed all virus from your computer, then sign into Facebook and change your information. I would also change information for email and any other online accounts you have logged into since you got this virus. If there is an option to do so, also change your "secret questions" that are used for a password reset.

Hope this helps you.

Posted on Apr 11, 2010

  • 16 Answers

SOURCE: Please help I cannot log into facebook new acount

you can reset you password by visiting
https://www.facebook.com/recover.php
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1- Enter your email where it says "Option 1"

2-Click Search button
3- you'll be asked to enter two words for the security check
4-after that an email will be sent to you in order to reset your password

Posted on Dec 27, 2010

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Error code 500


Try removing your Facebook account from your phone. Then add it again and see if it works. I've had this problem many times and that always seams to work for me.(But I use Android and yours is a Windows phone, but same concept should apply)

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You can confirm your Facebook account in any of the following ways:
  • Follow the link in your sign up confirmation email.
  • Use the Friend Finder tool to see which of your email contacts have profiles on Facebook. To get to Friend Finder, simply roll over the Friends drop-down menu and click "Find Friends."
  • Follow the link in any email notification you receive from Facebook.
  • To confirm your account with your mobile phone, you must be able to receive Facebook's confirmation text on your mobile device. Enter your mobile phone number and we'll text you a special code to confirm that it's your phone. Start by going to the Mobile Texts page.
If you're still having trouble after the above steps, please click here.

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How to open my cellphone in faebook


What you need to do is contact your local service provider (e.g mine was Mobilicity) and then tell them that you're having trouble receiving a confirmation code from Facebook. They should be able to fix the problem, because I received my confirmation code right after.

(By the way, you can only use your cell phone number once, because you're only supposed to have one account, according to Facebook)

You could also use the calling option, and have Facebook call you to send you the verification code.

DON'T use your home phone number for these options, because if you need to verify your account again, they will automatically text you with the number you gave them and tell you to type in the confirmation code
Step 1Go online to Facebook's Mobile page.
Step 2Type your email address and Facebook password into the corresponding text-fields and click "Login" to sign-in to your Facebook account.
Step 3Scroll down and click "Text a link to my phone." It may take up to five minutes to receive the text message from Facebook.
Step 4Type your Boost Mobile phone number into the text-field and click "Text link to my phone."
Step 5Open the SMS application on your Boost Mobile phone and open the text message sent to you by Facebook. Click the link provided in the text message. This link automatically directs your phone to download the Facebook application. Access the new application by going to your main apps menu and selecting the Facebook icon.
Get Facebook Mobile on Boost Standard Cellular Handset Step 1Go online to Facebook's Mobile download page.
Step 2Type your email address and password into the corresponding text-fields and click "Login" to sign-in to your Facebook account.
Step 3Scroll down and click "Sign Up for Facebook Text Messages."
Step 4Select "Boost Mobile" from the drop-down menu and click "Next."
Step 5Activate your Boost cellular handset, open your SMS application and select the option to create a new SMS.
Step 6Address the SMS to "32665" and type "F" in the message field. Click "Send." Wait a couple of minutes for a reply. The reply contains a confirmation code.
Step 7Type the confirmation code into text-field and click "Confirm."
Step 8Configure your Facebook Mobile settings according to your preferences. For instance, if you want to update your Facebook status with text messages, click the "ON" button bellow "Texts are." If you want to receive text messages of certain friends' status updates, type their name in the text-field beside "Whose status updates should go to my phone." Once you are finished, click "Save Preferences."
Step 9Update your status by typing it into a new text-message and addressing it to "32665."

Mar 01, 2012 | Cell Phones

1 Answer

Security code issues


To receive the code, your phone must have text messaging enabled and be able to send and receive text messages.
If no code is received or the code does not work, then the only way to fix it is to contact Facebook and wait for them to reply.

Dec 29, 2011 | Facebook Social Network

1 Answer

Facebook has sent people security codes to log into facebook by text, the phone number they have sent it to isnt mine anymore and i cant log in without one, what do i do?


If the number on your account was not updated and the codes go to a different number then you will either need to contact that number and ask them if they received your code or you will have to create a new account.
The person who now has this number may have already used the code to take over your account so I would ask your friends if you have been posting anything since you have been unable to access your account.
If so then you will need to report your account as compromised to Facebook and will still need to create a new Facebook account

Sep 28, 2011 | Facebook Social Network

1 Answer

I dont know how to confirm my email address


You can confirm your Facebook account in any of the following ways:
  • Follow the link in your sign up confirmation email.
  • Use the Friend Finder tool to see which of your email contacts have profiles on Facebook. To get to Friend Finder, simply roll over the Friends drop-down menu and click "Find Friends."
  • Follow the link in any email notification you receive from Facebook.
  • To confirm your account with your mobile phone, you must be able to receive Facebook's confirmation text on your mobile device. Enter your mobile phone number and we'll text you a special code to confirm that it's your phone. Start by going to the Mobile Texts page.
If you're still having trouble after the above steps, please click here.

Feb 10, 2011 | Facebook Social Network

1 Answer

FACEBOOK WANTS ME TO VERIFY MY ACCOUNT BY PUTTING THE CODE IN THAT THEY TEXTED TO MY CELL PHONE. PROBLEM IS THAT I NEVER GOT ANY SUCH TEXT. PHONE NUMBER IS CORRECT AND MY PHONE IS WORKING FINE BUT I HAVE...


Hello and thank you for using Fixya's services.

You will need to log in to your Facebook account and resend the confirmation to your phone. This is the only way you can activate.

Please let me know if you have any questions.

Nov 19, 2009 | Facebook Computers & Internet

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