Question about SmartDisk PhotoBank PB40 40 GB USB 2.0 Hard Drive

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Smart Disk Photobank #PB40

Does not show up on my computer when I plug the USB in.

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  • Anonymous Dec 21, 2007

    when connecting it to the pc by usb the lights come on but nothing else ? the drive does not whir into action and no icons come up ? it wont download cards and my pc does not recognise it when you first plug it in, Help !!!!!

  • Photo Man Dec 31, 2007

    I have Vista installed on my new computer and it doesn't reconize the hardware it says. Do I need some drivers etc. ? I need to get the pictures off the drive to use the photo bank.


    Happy Holiday,


  • Anonymous Dec 06, 2008

    Same as the others. The bank lights up when plugging in but doesn't show up.

  • Anonymous Dec 21, 2008

    i have a probleme when i connect my pb40, with the text "do you want to format"



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My smartdisc photobank lights up, but does not download and the icons dom not appear. However my computer does recognize it and shows me some of the files on it. Help

Posted on Dec 25, 2007


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For "bounceback", see:

BounceBack is software to simplify the process of making backup copies of your files.

Click "Cancel", and then use whatever software & methods of your choice, e.g., "drag-and-drop", to copy your files from your internal disk-drive to the external storage.

Oct 28, 2010 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

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A friend formated my Photobank PB40 and now It will not recieve the photos when I try to download them, what can I do

You cannot reformat using Windows or your card reader will not longer work. You need to use the Fat32 formatting tool. It's still available on the Verbatim website (They bought SmartDisk)
Select-Hardware Storage-Portable Drives. You should see a heading on the right for Downloads. Select the Verbatim Fat32 download tool. Download the tool. Connect your PhotoBank to your computer with the mini-USB cable and then run the Fat32 tool you just downloaded. Follow the prompts to reformat the PhotoBank. Your card reader and hard drive will be good as new.

Jun 25, 2010 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

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SmartDisk turns on, has a blue light but shows no icons. I was in the process of copying from my camera. I turned on the SmartDisk, it showed a file icon and the HDD icon. I pressed copy and it...

I had the same problem but it felt like the drive was working. I took a chance, inserterd a 4GB CF card, and pressed the copy button. I hoped it would shut off after the copy was made due to the 30 second inactiviy timeout. After about 10 minutes, the blue backlight to turned off and it powered down. I plugged the Photobank into a laptop via USB cable and checked the original CF card files against the Photobank files. Success! All files were copied!

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Dead Smartdisk Photobank 80GB

The disk drive inside is a normal Toshiba laptop drive. You can take the back side bottom screws off and carefully remove the cover to get the drive out. Any computer support repair shop should be able to get the data off of the drive provided the drive still works. You can also purchase cables to hook this drive up using USB and transfer the data that way.

Verbatium purchased Smart Disk and does not appear to offer support for these units any longer. These were nice devices when they first came out but they did not seem to catch on to a large audience. I still use mine but I am in the process of removing the images and putting them onto DVD's for storage.

Mar 30, 2009 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

1 Answer

Smartdisk photobank

Negitive... I had the same problem.  I had to borrow my friends PC to Format!  But guess what!  1 Year Later and with SmartDisk out of business I was able to go back and copy the software!  Sweet! Feel free to use it from my site:

Aug 26, 2008 | SmartDisk PhotoBank PB40 40 GB USB 2.0...

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