Question about Samsung Refrigerators
There is liquid from spills and little pieces of something between the white plastic and the top clear plastic on the front of the crisper drawers. I have tried spraying water in but it only pushes the stuff farther in. There a small indentions on each side of the bottom and sides of this but I would have to use an instrument of some kind and I'm afraid of breaking the plastic.
Yes, the clear plastic front of the crisper drawer can be removed for cleaning. Using a thin-bladed, flat-head screwdriver, pry out at the clear plastic slot at the top outside of the drawer, where the clear front piece meets the tab of the white handle piece. Pry out just enough to get the blade under the slot, and then pry inward at the white tab to release the clear front piece at the top of the drawer. Repeat this procedure on the opposite side, so that the plastic front piece is free at the top of the drawer. Next, turn the drawer over on a counter and work the blade of th screwdriver under the tabs at the bottom of the front plastic piece. These should release easily. Notice the bottom edge has three slots and two sections that are interleaved with the bottom of the drawer. Once you have all three pieces separated, the while u-shaped handle piece, the plastic front panel, and the drawer itself, you can clean and dry them easily. To reassemble, first snap the while handle into place on the drawer, by lining up the top of the drawer to the while handle part first. The top of the handle fits over two plastic extensions on th top of the drawer, then swings down to cover the front sides of the drawer. Then reattach the bottom of the front plastic panel to the bottom of the drawer, interleaving the overlapping parts and snapping the tabs in place. Then snap the top of the front panel over the white handle at the top of the drawer, and you are done!
Posted on Jul 02, 2015
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Posted on Jan 02, 2017
Got it. My mother got one of these fridges and was frustrated with the drawers not sliding off to clean. It is designed to dissamble the complete drawer assembly. Start by removing the glass from the top of the chill zone drawer frame. Next grasp the white piece of plastic that the chill zone is written on and pull up. There are 4 pegs which affix the drawer assembly to the fridge. The front two pegs will pop out and then the rear will easily pull. The top drawer assembly must be removed before the bottom two drawer assemblies can be removed.
I also noticed the plastic pieces and tried to pinch them but I couldn't get them to budge. Once I saw the 4 pegs, it made sense.
Posted on Oct 25, 2008
I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!
Posted on Feb 11, 2009
Remove all the food from the freezer and then the drawer from the cabinet. Now using a silicone based lubricant, lube the tracks up real well. Be sure to clean the tracks first if gunked up. Make sure nothing small fell out of the basket over time and is laying on the floor in the rear of the freezer section. Once done, you should be fine.
Posted on Feb 21, 2009
Look all the way to the rear of the control console in the fresh food compartment. Look up into the opening with a mirror. There should be a styrofoam diffuser (61005543) visible. If this is missing or damaged (many people think it packing material and remove it) it needs to be replaced. It spreads the air out rather than let it go right down the back wall to the crisper area.
One other thing to check is a tiny slot at the right rear of the same control console. a metered flow of air comes out the slot to the barrel shaped cylinder with the cold control capillary wrapped around it. Sometimes the slot gets water in it and freezes over. The unit will run too long and the cold air will settle during the off cycle and freeze items at the bottom. More often than not, when the slot freezes over, other items in the fresh food compartment will freeze......not just the bottom items.
Posted on May 03, 2009
I had the same problem. I called tech support and they were no help. Being a handy man I dove into the problem myself and discovered the problem. If you want this solution, I have pictures and information. Simply email firstname.lastname@example.org and I will send you this infomation.
Posted on May 13, 2009
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