Question about Uniden TRU9585-2 5.8 GHz Twin 1-Line Cordless Phone

1 Answer

Incoming number is not displayed only on this cordless phone. other cordless handsets(philips) supports it.

Tried all possible instructions given in the manual

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  • Uniden Master
  • 3,368 Answers

It is possible you have a bad unit try taking it back.

Posted on Dec 09, 2014

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: out of range shows on main handset of cordless phone

Unplug the battery. Hold down The * (star) and the #(hash) keys simultaneously. Re-connect the battery, phone will beep and screen will be blank. Press the voicemail (righthand silver key under the lcd screen). As above EEPROM/RAM message will appear. Place handset on base and your problem is solved.

Posted on Jul 06, 2008

  • 1 Answer

SOURCE: UNIDEN ELITE 9035 + 1 (WHITE) CORDLESS PHONE INSTRUCTION MANUAL DOWNLOAD

Try here:

http://www.uniden.co.nz/RESOURCES_MAIN/pdfs/ELITE_9035_OM%20Final.pdf

This is the manual from the Uniden NZ site.

Posted on Aug 29, 2008

divatif
  • 39 Answers

SOURCE: uniden 5.8Ghz phone.

You need to reset the main base unit. Unplug the power from the back of the base. While the power is disconnected, press and hold the delete key while reconnecting the power. Wait for a long beep tone. When the display shows 88 or P, press play button one time. If you have a phone without an answering machine, disconnect the power from the back of the base, press and hold find hs button while reconnecting power.

Posted on Mar 17, 2009

  • 1 Answer

SOURCE: CALLER ID ONLY SHOWS "INCOMING CALL"

I was using this site while trouble shooting this in the US...
If the customer has DSL with filters in the same system go back to the NID and Isolate the DSL,
test the caller id and call waiting caller id. If this works you have Data Bleed coming from the DSL.
Make sure there are not two sets of filters on the line. Tjis customer had a filter with the DSL modem.

Doing this we just fixed an on going problem for a field tech who was the second callout on a customer issue.

Posted on May 11, 2009

  • 2 Answers

SOURCE: ADDING HANDSET SAYS OUT OF RANGE

A search of Uniden support only said to call 1-800-297-1023 with handset registration issues. The rep picked up quickly and walked me through the reset procedure. Here it is step-by-step:

1. Remove battery
2. Hold down the * and # buttons and reinsert battery. You should hear a long beep. If not retry. (This is a bit awkward but hold the handset upside down and it's workable)
3. Screen will be blank. Immediately press the right soft menu button.
4. Screen will report that EEPROM is clearing and then state EEPROM Clear Ok
5. Remove battery (yes again)
6. Reinsert battery (this time there's no need to hold down any buttons)
7. Handset will reboot with Welcome screen and then state that phone must be registered (this is the status a handset should be in from the factory)
8. Place handset on base and it will register as normal

Posted on Oct 09, 2009

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1 Answer

The display screen is showing the word "SEARCHING" on the screen, can't get the phone to work, cannot pick up an incoming call, the display also displays "HANDSET OUT OF RANGE" WHEN ANY BUTTON IS...


From the Uniden support site.

You can first try a Basic Reset.

A reset is done by following the below steps:
1. Disconnect the battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect battery into handset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base


reference

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1 Answer

Uniden cordless phone caller id quit working


Using the Caller ID and Redial Lists
Caller ID (CID) is a service available from your telephone provider that shows the phone number (and sometimes the caller's name) of incoming calls. Contact your telephone provider for more information.
Caller ID list



Redial list



When a call comes in, the phone displays the number and name (if available) of the caller.
The phone saves the information for the last 30 received calls to the

CID list.
When it's in standby, the handset shows how many calls came in since the last time you checked the CID list.


Each handset remembers the last 5 numbers you dialed on it. The redial list is separate for each handset.


- - -

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The handsets have a set-up menu which allows you to determine the
loudness of the ring. find it and adjust the ring loudness to suit you.
If the handset still does not respond to incoming calls, you have a
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Caller ID won't work on base or cordless handsets. Phone co. tried to do a RESET - still won't display any phone number display shows incoming call


One of the most common problem is other telephone equipment may be interfering with your unit.
Disconnect all other equipment and try again
If you are using DSL/ADSL service, you may need a filter.

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I feel that I should not have to pay for support when the phone is only about eight days old.

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While on the phone, unable to answering incoming calls


The specs list "Call waiting " as one of the features (see: http://www.philips.ca/c-p/SE7450B_37/-/specifications) but the manual (available in the support tab) doesn't show any way to do this.
I'd recommend asking the Philips help centre, hopefully they'll be able to tell you how to do this. If they can't, point out that you bought it with the expectation of this feature working given that they list it as a feature (listed under Convenience/Call Management at the link above). They might be able to swap it for a model that can. Or refund your money. And fix their specs page. Intercom hold/transfer is not really call waiting.
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go into call lists (centre button up then call lists) and delete the calls in there this will solve the problem

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No ring on handset


It may have lost the link to the base unit. Make a note of all the personal details, stored number, etc., then reset the handset. Do this by pressing the spanner button until the display changes, then press and hold the 'R' (delete) button until the handset resets. You'll have to set it up again, but at least it will link.
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Spanner then 2 for keypad bleep, 1=off, 2=on.
both cases press spanner to confirm changes.

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