Question about Crock Pots & Slow Cookers
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Posted on Jan 02, 2017
J'aie un crok pot Bravetti de 7 pintes, c'est une petite merveille jusqu'à aujourd'hui car une de mes poignées s'est cassée lors de son utilisation. Je ne l'aie pas cognée, j'aie seulement pris mon crock pot ( qui était en pleine cuisson depuis 4 h00) par les deux poignées pour le changer de place sur mon comptoir de cuisine et crack, la poignée m'est resté dans les mains. Je n'ose pas imaginer ce qui aurait put arriver si il y avait eue un enfant près de moi lors du déplacement de mon crock pot Bravetti 7 pintes en inox. J'aurrais pu brulé quelqu'un pour le reste de sa vie....ATTENTION lors du déplacement de votre crock pot car les poignées ne sont pas solide du tout, je suis vraiment décue car j'adorais utiliser mon crock pot mais à partir de maintenant.....je vais y penser à deux fois avant de m'en procurer un autre Bravetti 7 pintes en inox.
Posted on Sep 05, 2008
I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.
Posted on Dec 15, 2008
For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.
Posted on Feb 20, 2009
I looked this model up on the Rival website, and it had been recalled, so I have followed the directions to send in the plug for a new unit. According to others with similar issues, once they sent in the plug, they were sent an entire new crock pot, including the crock and lid. I am hoping that they do send me an entire new unit, however, if not, at least I will have a different model number and could order a lid for that model. I will never buy another Rival product, based on their poor customer service. Thanks for your help!!
Posted on Mar 26, 2009
I went to Home Depot and picked out a nice little round cabinet handle. Took a small wood screw and plastic washer (milk jug plastic) and installed it. Plastic washer goes between screw and glass lid from inside. Years later still works, but untreated wood handle is cracked. But still works!
Posted on Oct 19, 2009
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